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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.5
853 Reviews

853 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 05, 2022

They damaged my vehicle, gave the run around, waisted my time, and did no fix anything! More

by jdemoraes10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 960-6544 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 05, 2022

Good service. When I arrived there was no record of the appointment I had made online. Left car overnight, service was completed in a complete and timely fashion. More

by Harrisonnyc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2022

Service writer was nice, but I seem to remember when I used to service my vehicle there, they would at least run it through the car wash. I did spend almost $200! ($197.+) More

by Mitzimmeyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

Oil change took 2 hours. Everyone was nice but that’s a long time for an oil change. And we had an appointment as well. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2022

Very professional, reliable, helpful, do a great job, pleasant,very dependable,very thorough, great place More

by deleno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

May 04, 2022

Always been thoughtful. Gave cost of service before work. One problem: my Monte Carlo part on backorder for 9 months. More

by Lilatownsend72
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 04, 2022

Everything went well! Sam, and his team were great! I bought my car from this dealership in 2019 this was the best decision I could ever make! When I decide to buy another More

by ROSECOLEMAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 04, 2022

Matt was great and the whole process was seem less. Most importantly the car was fixed. More

by tyson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 04, 2022

Mathew our service advisor is always pleasant and very helpful and we use him for all Our vehicles More

by KURT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for choosing Lou Bachrodt Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 04, 2022

long wait times always even when it is the first appointment in the day Fix this More

by ROMULOSEFAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not remember
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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