Lou Bachrodt Chevrolet Coconut Creek

The salesperson are dedicated to make me happy and took care me respectfully and professional care me respectfully and professional More

Thank you was a pleasant experience. Great dealership highly recommend and great customer service. Will do business with again! highly recommend and great customer service. Will do business with again! More

I had an oil change scheduled at 8 am it was not completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no completed until 11a. I would have liked someone coming in and explaining why it was taking so long. Normally it takes 45 min. I guess when it is a no charge service visit you are out on the back burner. More

Sam provide individual attention, very professional and friendly. I would recommend him at anytime to my family and friends. friendly. I would recommend him at anytime to my family and friends. More

Amazing service. Professional, kind and try to do it quickly as possible. Thank you guys quickly as possible. Thank you guys More

I brought my car in for service because I feared that there was something wrong with my front brakes. The service advisor told me that it would cost $ 185 for the inspection of the brakes, but that amoun there was something wrong with my front brakes. The service advisor told me that it would cost $ 185 for the inspection of the brakes, but that amount would not be charged if I was to have the work done to fix whatever was the problem. Within a very reasonable time the advisor said that they could find no problem with brakes and because the time spend on the inspection was minimal, I would not be charged the $ 185 I was surprised and very pleased with the no charge. I felt that I was treated as a valued customer. Kudos to Lou Bachroldt Chevrolet of Coconut Creek. More

I had an issue with my car leaking oil and they were quick to repair the issue. quick to repair the issue. More

Probably the best experience I've ever had with dealership service centers. It's the only place I take my truck. dealership service centers. It's the only place I take my truck. More

I bought a 2020 Ford F-150 from this dealership in November of 2021 and could not be more disappointed. The deal started with a deceptive online price and continued to get worse. They agreed to honor November of 2021 and could not be more disappointed. The deal started with a deceptive online price and continued to get worse. They agreed to honor the online price if I had a trade and financed the truck through them. There was a $899.00 dealer fee which I typically don’t pay but needed a truck so I agreed to pay it. I then signed a purchase agreement to buy the vehicle. This is where things get very shady however. My salesman, Christo sent the deal over to sales manager,Tyler Anghel to approve the deal,which he did. Anghel said he was taking the deal to the finance office to complete the deal. The deal magically changed from the sales office to the finance office, and not in a good way for me. In addition to the $899.00 dealer fee numerous other fees were added to the deal. None of these fees were approved by me. I told my finance person Justin I was not interested in extended warranties or any other extras. I had broke my reader glasses at the sales office and signed all the paperwork, thinking it was the original deal I approved. Boy was I wrong! The dealership had stacked on over $3000.00 in extras that I did not approve of. My accountant caught this when I sent her the final deal. I had taken a screenshot of the original purchase agreement and she pointed out this was a very different deal. I have been trying for almost two months to get this resolved with no results. Everyone from the salesman to the finance manager and general manager deny any wrongdoing. I call this fraud. In addition I was promised another key for a used truck with thirty miles on it when I bought it and still have not been provided with that key. I guess you would call that icing on this very rancid cake! Buyers beware the is a very deceptive dealership, just read some of their other glowing reviews. If I don’t get results soon I am contacting Coconut Creek police and the Broward States Attorney office. John Szabo More

Service man Frank was the best service man I’ve ever had since I had my truck 2014 since I had my truck 2014 More