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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.5
1,356 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,356 reviews

January 27, 2022

The service was professional and exceeded my expectations. My wife and I have both our vehicles serviced here for the past ten years with only great experiences. More

by MATTINGLYKEELEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 27, 2022

Pleasantly surprised by the value of your services. I was skeptical about dealership service but you changed my mind. More

by PLSHEA115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience and we were able to take care of you! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater.

January 27, 2022

Horrible service dept. experience. Multiple visits for the same issues and after months of failed attempts, finally told me they don't know how to fix it. Do not recommend! More

by Jesskess389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jess, Michael, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

January 27, 2022

There were there for me at the last minuteIt was There were there for me at the last minute It was closing time but we completed the process More

by Jvee1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DIEGO CASTREJE
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time ou t of your day to review us on DealerRater!

January 27, 2022

Thank you for the positive experience. Lou Bachrodt Thank you for the positive experience. Lou Bachrodt Customer for over 15 years. We will be back! More

by vgcip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi!!!! I just wanted to thank you for being such a good loyal customer to GM and to us for the last 15 years!!!! Thank you very much for always servicing and purchasing your vehicles with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM and now this DealerRater review!! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

January 26, 2022

Friendly service of my vehicle with a quick turnaround. No extra waiting around upon arrival. More

by MICHAELCIACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

I have been to many dealerships throughout the years but none of them can compare to this one. They were extremely professional, knowledgeable and made us feel at home. We would most certainly recommend y More

by Shermie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wheatley, TYLER ANGHEL, CHRISTOS PANAGEOTOU
Jan 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your Chevrolet from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with our team!!!

January 25, 2022

Never had a bad experience. Been dealing with Sam Mercado in service for years he is absolutely the best. More

by MNMDADDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Batallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Magela Kasparian, Stephen Christie
Jan 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the More

by corastriggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes, by all means, make sure Sam has the techs do the diagnostic test, but remember to ask what the cost of it is first..ok? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 24, 2022

I did bought my car at the last minute of December 31, 2021. They treat me absolutely good, with no rush. I’m very pleased. More

by marciogama@me.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Fares
Jan 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Ahmed we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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