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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.6
1,355 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida – near Fort Lauderdale, Delray Beach, Boca Raton, Pompano Beach, Coral Springs, and the South Florida region – is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We’re here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you’re looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don’t even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you – whether that’s a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That’s why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,355 reviews

July 08, 2021

It was a pleasant experience. All involved (Billy, Enri, David, Matt and Lester) were very nice. We did not feel pressured. We will definitely come back. Thank you. More

by gloria.campuzano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Janetvilay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enri Mandili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Gloria, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We are very fortunate to have them all!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 07, 2021

Tire monitor system service light came on on my way home. I called 12 times before anyone returned my call. Grease or lubricant is all over my tires and wheels after having 4 new tires installed. I was also More

by CARRIAGEMGMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Sorry this happened. I spoke with the service manager and he said he was going to contact you. We are working on updating the waiting area. Again we apologize that your visit with us was so negative!

July 07, 2021

Need a receptionist to answer the phones to direct you to the individual you need to speak to. Jason (manager was very attentive. Dennis also was very attentive More

by DAVIDACPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Wheatley, JOHN DELVA
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

David, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Dennis, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe! Yes, I wish we could have a receptionist again!

July 07, 2021

Very impressed with the time specially with their financing department everything was explained in the right way and the service was good very good and very nice environment More

by TOV0921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Magela Kasparian, RODRIGO CARDOSO
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 07, 2021

Taken promptly and service was completed quickly. I appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. More

by BOWZIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 06, 2021

Not at all happy with service-communication with service dept was poor and we were told that the repair was not covered under warranty..$1700. out of pocket. Dealership blaming Warranty people and Warranty More

by REREBARONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for reaching out to us. We regret to hear about the situation you have described. Has the service manager gotten back with you yet?

July 05, 2021

My service advisor was great and very knowledgeable with f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer More

by GARFIELDSMITH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Garfield, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt and Shawn, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 04, 2021

Great experience service was great and staff was very friendly waiting area was comfortable I will definitely come back for service on my car Thank you More

by GSKI0285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo O'Campo
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 04, 2021

Not so much the repair but the lack of communication. Although the stabilitrak indicator comes up on my display when I take my foot off the brake after sitting at a light with stop start engine off. I ju More

by JWINCSFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo O'Campo
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

July 03, 2021

Great Service. Leor was very knowledgeable of the cars and was very helpful on the phone and in person. I already knew which car I wanted and Leor made sure I drove off with my Chevy Malibu. I am also a f More

by HenryRivera15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thais Geronimo, Danilo Hornia, LEOR ZVI, CHRISTOS PANAGEOTOU
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Henry, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Leor, Danilo and Christos, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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