Back

Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,365 Reviews

1,365 Reviews of Lorenzo Buick GMC - Service Center

Sort by
March 22, 2025

Matt was great adviser,introduced himself immediately,asks me how he could help,and explains the process,listen to my concerns and gave a plan of action…expected time…no loaner was offered…. More

by drleunam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Anton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear about your experience with our team at Lorenzo Buick GMC. Thank you for taking the time to share it with us.

March 22, 2025

Atención inmediata, tanto en ventas como de revisión post venta. Gracias por el negocio! Muy satisfecha More

by yadiralarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Antonio Orozco
Mar 25, 2025 -

Lorenzo Buick GMC responded

Gracias por su comentario. Nos complace saber que nuestra atención en ventas y revisión postventa fue de su agrado. Que tenga un excelente día.

March 20, 2025

Came for an oil change and was immediately greeted by Mathew. Very courteous and helpful! Always a good experience when I bring my Buick to Lorenzo. Highly recommend. More

by brosie0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 25, 2025 -

Lorenzo Buick GMC responded

Thank you for your recommendation and trust in Lorenzo Buick GMC. We're happy to hear our team was helpful during your oil change visit.

March 18, 2025

I had an exceptional experience at Lorenzo Buick in Doral. The service advisor: "Matthew Luetjen" was very helpful and professional. He helped me a lot with everything I needed. Not only him, but his c More

by IVAN.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW LUETJEN
Mar 25, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words about our team at Lorenzo Buick GMC. We're here to assist and value your recommendation.

March 16, 2025

Excellent service and customer service. The premises are perfectly clean. The staff is nice and well mannered. I highly recommend this dealer More

by mirale1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Fernández, Emilio Surís
Mar 17, 2025 -

Lorenzo Buick GMC responded

We're truly glad to hear you enjoyed your experience at Lorenzo Buick GMC. Your recommendation means a lot to us. Thank you for the kind words, and take care.

March 14, 2025

The dealership did a great job on our vehicle, we were very satisfied with the service and the time it took, the only thing that we weren’t satisfied with was the WIFI service in the waiting area, I know More

by LAZCHEVY673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback on our vehicle service. We're glad to hear we met your expectations overall, and we appreciate your comments about the WiFi as well. Please feel free to reach out directly so our team can assist further with this concern.

March 14, 2025

They were extremely helpful and accommodate to me needs. I was out there in no time. Very happy with the process. More

by nordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattew
Mar 15, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. Wishing you well on your journeys.

March 13, 2025

This is my preferred dealer and the service is unbelievable. I love the people over there. Especially my friend Matthew, which is awesome. More

by YDAELLEON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew,service advisor
Mar 14, 2025 -

Lorenzo Buick GMC responded

Thank you for being a loyal customer of Lorenzo Buick GMC. We're glad to hear that our team provides you with such excellent service.

March 13, 2025

Muy agradecido con la atencion del caballero carlos hernandez brindada de parte de el gracias More

by HERNANDEZCARLOS380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos hernandez
Mar 14, 2025 -

Lorenzo Buick GMC responded

Nos alegra saber que estás satisfecho con el servicio prestado. Siempre contamos con un gran equipo en Lorenzo Buick GMC.

March 13, 2025

Muy buen servicio , profecional asi como bien rapido y respetando las citas para el mantenimiento More

by garciabelkis287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lorenzo Buick GMC responded

Gracias por tus palabras sobre nuestro servicio de mantenimiento en Lorenzo Buick GMC. Nos alegra saber que cumplimos con tus expectativas. Cuídate mucho.

...
7
...