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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,380 Reviews

1,380 Reviews of Lorenzo Buick GMC - Service Center

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June 18, 2025

Very good attention, employers very kind, I got my appointment and the make the repair very fast. More

by CHACHYHERN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We're glad our team could assist with your repair swiftly at Lorenzo Buick GMC. Take care!

June 18, 2025

Buna atencion departe del bendedor rafael y del finansista pero por parte del taller muy mala no le isieron el serbisio y me dijeron que si mui mala esa parte del dile More

by camacho.luisj
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Lorenzo Buick GMC responded

Nos complace que el servicio de ventas y finanzas fue satisfactorio. Agradecemos tus comentarios sobre el taller y tomaremos notas para revisar la situación.

June 17, 2025

No thanks Never received updates on car while serviced . Never received my keys after paying and completing service . Had to wait additional time by the car in the sun to be handed the keys . Service time t More

by jav3182
Recommend Dealer
Yes
June 15, 2025

I had $70. 00 stolen from my car.I was Very disappointed.I expected more from the Dealership. More

by FSMITH33161
Recommend Dealer
No
Employees Worked With
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Great service provided. Alex assisted me during the visit and helped me with my car ac repair. More

by Yasmani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Worst experience ever had, service department is awful, they kept my truck for almost 3 months to replace a sensor that have r place again for another dealer in less than a week, not even mentioning that w More

by JABIB
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Pretty much the best experience I have ever had in a dealership. Milka was very accommodating, we have a 3 month old baby and she went above and beyond More

by darlenysc
Recommend Dealer
Yes
Employees Worked With
Milka
June 12, 2025

I have sent in many reviews…. slow service and no one cared tried to talk to someone but did not want respond More

by CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyanette Vera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Good customer service and very professional. Treated me perfectly and was excelent at explaing things. More

by YLORENZO1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Excelente atención al cliente en búsqueda de ofertas que satisfagan las necesidades que buscamos. Gran trabajo en el área de finanzas y por parte del vendedor Justo Toledo More

by GARCIABURGOSADRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justo Toledo