Back

Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,240 Reviews

1,240 Reviews of Lorenzo Buick GMC - Service Center

Sort by
January 31, 2025

More than 20 days after my trade in and the dealer still hasn’t pay off the car to the bank very disappointed because Im about to have a late payment on my credit report More

by guillermo.valdes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I received an excellent attention from the staff, specifically for Mr Antonio Corcho and Mr Julio Fernandez More

by armandod5541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho
Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We're glad that our team was able to assist you at Lorenzo Buick GMC.

January 31, 2025

I received a quick estimate and had bfast nearby in one of the many eateries nearby while my work was completed. More

by GABSTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lorenzo Buick GMC responded

Glad to hear you had a smooth experience at Lorenzo Buick GMC. Wishing you well!

January 31, 2025

Excellent service department with caring for customer needs. Knowledge of service issues. Willing to assist customer More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with our service department at Lorenzo Buick GMC. It's great to know our team was able to assist you effectively. Take care!

January 31, 2025

Excellent service! Top notch staff. I am a return customer. Everyone was professional and friendly. More

by jamon1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for coming back to Lorenzo Buick GMC. We're grateful for your feedback and pleased that our team provided excellent service again.

January 31, 2025

Excellent dealer and staff. Very supportive and willing to guide you to get the best deal. More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lorenzo Buick GMC responded

We appreciate your kind words about Lorenzo Buick GMC. We're pleased to know you had a supportive experience.

January 31, 2025

The service advisors are extremely professional, and the technicians are thorough. Matt from the service department is very knowledgeable More

by CNP305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt from the service department
Jan 31, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback about our team. Thank you for choosing Lorenzo Buick GMC for your service needs.

January 31, 2025

Great service as always. I've got it here within 4 years, and always happy to come back. More

by iry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for your continued trust in Lorenzo Buick GMC. We're glad to have been of service for the past 4 years.

January 31, 2025

The service and attention was excellent , it is satisfactory with the all services , thank you !!! , More

by luisa_mserra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is pleased to know you had an excellent experience with our services and attention. Thank you for sharing your thoughts.

January 28, 2025

El dealer se encuentra lleno de vehivulos de uso lo que hace dificil el movimiento, el trato recibido fue corsial y eficiente More

by BERTACAMEJO81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milka
Jan 29, 2025 -

Lorenzo Buick GMC responded

Gracias por dejar su comentario sobre nuestra selección de vehículos usados. Nos alegra que haya recibido un trato cordial y eficiente en Lorenzo Buick GMC.

1
...