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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,380 Reviews

1,380 Reviews of Lorenzo Buick GMC - Service Center

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June 29, 2025

Great customer service and work to get you approvals! Very organized and clean dealership with great hospitality More

by ramsesf211
Recommend Dealer
Yes
Employees Worked With
Ariel and Juan
Jun 29, 2025 -

ramsesf211 responded

10/10 dealership highly recommend in Broward

Jun 29, 2025 -

Lorenzo Buick GMC responded

Thanks for sharing your experience with us at Lorenzo Buick GMC. We appreciate your feedback and wish you well.

June 26, 2025

Made the unpleasant experience of purchasing a car VERY pleasant. Would return again to the dealer. More

by sp83791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Es un excelente lugar, tienen un buen servicio y trato en especial el vendedor Azuan , muchas felicidades por su excelente trabajo yo llevo 10 años de cliente, muchas gracias More

by tamayosalas1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Lorenzo Buick GMC responded

Gracias por ser un cliente fiel durante tantos años. Nos alegra que haya tenido una buena experiencia con nuestro equipo en Lorenzo Buick GMC.

June 25, 2025

Had a appointment for an oil change and the waiting time was less than an hour I would rate them excellent. More

by mayrafranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We are pleased to hear about your oil change experience at Lorenzo Buick GMC.

June 25, 2025

I Am so happy con el servicio del concesionario de mantenimiento muy profesional y limpio gracias les recomiendo More

by nelsonzayas1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Lorenzo Buick GMC responded

Gracias por tu reseña. Nos complace saber que estás satisfecho con nuestro servicio de mantenimiento en Lorenzo Buick GMC. ¡Hasta la próxima!

June 24, 2025

When I arrived I was given different prices to what I was told over the phone. Once I received my car back after an oil change it had oil hand marks on every door. And a scratch across the passenger side doo More

by Mikesuarez
Recommend Dealer
No
Employees Worked With
Alexander Obando
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Obando
Jun 25, 2025 -

Lorenzo Buick GMC responded

Good morning Mr. Suarez We will be happy to look at your vehicle and re clean it for you. In regards to the pricing discrepancy, please reach me at dmizrahi@lorenzobuickgmc.com so I may work with you on your next vehicle purchase. Thanks Doron Mizrahi General Manager

June 22, 2025

Excellent servicio ,se los recomiendo 100% muy satisfechos en todo los servicios y todo el equipo de trabajo More

by Ralvarez1790@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

dealer is great, rafael help me to buy the car i want it , really good service, the only reason i will give 3 as a rate is because i when for an online price of $52900 and they end it up selling me the at $ More

by lazaro_23
Recommend Dealer
Yes
Employees Worked With
rafael
Jun 21, 2025 -

Lorenzo Buick GMC responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here, and would like the opportunity to discuss your car-buying experience with our Sales Team about the price of your newly purchased vehicle. Can you please send your contact information to me? I look forward to hearing from you. Jim Mangano General Manager jmangano@lorenzobuickgmc.com

June 20, 2025

Last week I wrote a review about the poor service experience. Today I want to say that thanks to the service manager, Mr. Ivan, everything has been resolved. The staff, who fortunately no longer wo More

by JABIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Sandino
Jun 21, 2025 -

Lorenzo Buick GMC responded

We're glad our team could assist you and resolve your concerns. We appreciate your patience and feedback. Best wishes from Lorenzo Buick GMC.

June 19, 2025

Desde que compré mi camión, está dando un fallo, he ido cinco veces al Taller y aún estoy esperando que me llamen para poner la pieza que está mal, ya llevo seis meses More

by jarolgt28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elliott Speulveda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
1.0
This rating includes all reviews, with more weight given to recent reviews.
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