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Lorenzo Buick GMC
Miami, FL
2,934 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 2,934 reviews
June 20, 2025
Last week I wrote a review about the poor service experience. Today I want to say that thanks to the service manager, Mr. Ivan, everything has been resolved. The staff, who fortunately no longer wo experience. Today I want to say that thanks to the service manager, Mr. Ivan, everything has been resolved. The staff, who fortunately no longer work at this dealership, did a terrible job. Thanks, Ivan, for resolving the issue. Keep it up, good work!!! More
by JABIB
June 19, 2025
Joshua in the finance department was great very helpful and explained every little detail to me ! and explained every little detail to me ! More
by Larry021897
June 19, 2025
I was provided excellent service at every step of the purchasing process. Juan was very friendly and knowledgeable about the vehicle and other options. I would highly recommend Lorenzo Buick/GMC to frien purchasing process. Juan was very friendly and knowledgeable about the vehicle and other options. I would highly recommend Lorenzo Buick/GMC to friends. More
by Michael
Verified CustomerEmployees Worked With
June 19, 2025
Desde que compré mi camión, está dando un fallo, he ido cinco veces al Taller y aún estoy esperando que me llamen para poner la pieza que está mal, ya llevo seis meses cinco veces al Taller y aún estoy esperando que me llamen para poner la pieza que está mal, ya llevo seis meses More
by jarolgt28
June 18, 2025
Very good attention, employers very kind, I got my appointment and the make the repair very fast. appointment and the make the repair very fast. More
by CHACHYHERN53
June 18, 2025
Buna atencion departe del bendedor rafael y del finansista pero por parte del taller muy mala no le isieron el serbisio y me dijeron que si mui mala esa parte del dile finansista pero por parte del taller muy mala no le isieron el serbisio y me dijeron que si mui mala esa parte del dile More
by camacho.luisj
June 17, 2025
I was sold a $56,000 truck that I can’t drive and the dealership has been ignoring my calls ever since dealership has been ignoring my calls ever since More
by Warren
June 17, 2025
No thanks Never received updates on car while serviced . Never received my keys after paying and completing service . Had to wait additional time by the car in the sun to be handed the keys . Service time t Never received my keys after paying and completing service . Had to wait additional time by the car in the sun to be handed the keys . Service time took too long to complete and I didn't have many cars ahead of me. I Not to mentioned overpriced service for the kind of car. No loaner offered. No ride offer . No phone call during service or after service. Just average More
by jav3182
June 15, 2025
My third car from Lorenzo Buick GMC Happy with The staff that helped and made the buying process easy, Very pleased with my purchases The attention and professionalism make Lorenzo my #1 dealership that helped and made the buying process easy, Very pleased with my purchases The attention and professionalism make Lorenzo my #1 dealership More
by Carmen
Employees Worked With
Other Employees :
Justo Toledo, Carlos Valino , Ashley
June 15, 2025
I had $70. 00 stolen from my car.I was Very disappointed.I expected more from the Dealership. 00 stolen from my car.I was Very disappointed.I expected more from the Dealership. More
by FSMITH33161
Employees Worked With
