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Lorenzo Buick GMC

Miami, FL

4.4
2,474 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,474 reviews

September 19, 2012

I emailed the dealership about a 2009 Tahoe they had on Internet price. I received a couple of emails from both, Joel Camacho and Jorge Espinosa stating to go to the dealership to work a deal on this vehic More

by ffernandez66
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Sep 20, 2012 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We apologize that you felt like you were misled. We at DORAL BUICK GMC, pride ourselves in up front pricing and integrity. One of our policies is that when we sell a vehicle, we remove it from our website that very same day to avoid situation like yours. One of our Managers tried to explain to you that there was a customer that was still in the showroom buying the vehicle that you came to see. When we have an appointment for a car, the very moment that a different customer buys the vehicle, we call the appointment and advise them. You just happened to arrive while we were selling it. You also refused to give us your phone number. We are more than happy to help you find another vehicle that suits your needs. Feel welcome to call our Used Car Manager Charlie Gracia at 305-436-8400 for assistance. We hope you give us an opportunity to earn your business.”

September 18, 2012

I wanted to take some time and come rate my experience in this dealership. Very friendly and helpful staff. My salesman was absolutely wonderful. He gave me the best choice for my lifestyle, and my age. I am More

by cyncyn89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 02, 2012 -

Lorenzo Buick GMC responded

Thank you for the review! And congrats on your new purchase! We could not be happier that you had a positive experience at Doral Buick GMC!We always make sure we satisfy our customers every need.

September 12, 2012

I went to Doral Buick GMC Dealership looking for a GMC Terrain, and at the end I got more than I expect, a brand new 2012 GMC Terrain LTE 2! thanks to Manuel Gonzalez (sales and Leasing Specialist). He wa More

by FideGMC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Gonzalez
Oct 04, 2012 -

Lorenzo Buick GMC responded

Congratulations on your new 2012 GMC Terrain LTE 2! We are very proud to have Manuel and Rody on our team. We guarantee that the person referred to us by you will have a wonderful experience as well!

September 12, 2012

If you are in the market for a new or pre-owned vehicle, go see Yoel Domingez, the  best salesman in Doral buick GMC.  We bought a beautifull Buick enclave, Yoel  went above and beyond what was expected of More

by luisimart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2012 -

Lorenzo Buick GMC responded

Congratulations on your new Buick Enclave!Thank you for that wonderful review of our Doral Buick Gmc staff member! He's a great sale representative and we are proud to have him on our team. --------------------------------------------------------------------------------

September 11, 2012

They are really professinal and work very hard to keep the customer happy. the quality of service is very high and they show a high experience in what they are doing More

by jcespedes2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2012 -

Lorenzo Buick GMC responded

Thank you for your review. We are glad you had a great experience with us! We look foward to our relationship with you, see you soon!

September 07, 2012

Hard to imagine I would ever say that I enjoyed my car buying experience. But I did! I was treated like a family member and got an amazing price. I have had previous experiences at other dealerships where More

by NathanMBliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2012 -

Lorenzo Buick GMC responded

Thank you for your review Mr. Bliss! We are ecstatic that you had a great experience with us. We hope you enjoy your brand new Gmc Terrain Denali! And we look foward to seeing you again!

August 24, 2012

Greatest experience ever in the car buying market!!! After dealing with more than one very unpleasant sales person at different dealerships we finally decided to stop by Doral Buick GMC, it was our best More

by rposada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2012 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We are glad you had a great experience and that the negotiations went smooth! We look foward to our relationship with you!

August 23, 2012

Excellent service and customer service from the Sales Consultant Yanosik Garcia, the Manager Yoni Martinez, and also from the Finance Manager Rody Dominguez. It was great doing business with them. More

by ycacere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2012 -

Lorenzo Buick GMC responded

Thank you for your review! We are very happy that you had a positive experience at Doral Buick Gmc. We appreciate your business and hope it all goes well. See you soon!

August 16, 2012

I have to admit I went into the car shopping experience like most people dreading meeting the dirty salesman. But I had to admit the salesman at Doral Buick gmc Yanosik Garcia. He was honest from the begin More

by Jeziel11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanosik Garcia
Oct 11, 2012 -

Lorenzo Buick GMC responded

Thank you for your review! We are ecstatic that you had a more than pleasant experience here at Doral Buick Gmc. We appreciate your business and we are glad it all went well. See you around!

August 15, 2012

JP was very quick to respond to my online inquiry about a particular used vehicle. I had done some extensive research and found 3 vehicles within my travel range, one of which was at this dealership. He an More

by LisaC1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2012 -

Lorenzo Buick GMC responded

We are glad your experience at Doral Buick Gmc was smooth and stress-free. We like for our customers to feel at home in our dealership and we are happy to accomplish such experience with you. See you soon!

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