Longo Toyota - Service Center

Thank you so much, Heecher Yoon.He is very honest and Thank you so much, Heecher Yoon. He is very honest and very kind person. Excellent explanation for different types and functions for car, what I nee Thank you so much, Heecher Yoon. He is very honest and very kind person. Excellent explanation for different types and functions for car, what I need. More

This is our 5th vehicle purchased at Longo and it continues to operate at a 1st class operation. Salesperson Fred Williams made the entire experience comfortable and efficient. He provides exceptio continues to operate at a 1st class operation. Salesperson Fred Williams made the entire experience comfortable and efficient. He provides exceptional customer service and is very enjoyable to work with. With professionals like Fred, I have no problem recommending Longo Toyota to anyone looking for a car. More

It happened again they lie to you and not give you honest requirements up front let Me first say Mandy the sales rep service rep was amazing even the technician was amazing but I came in for my 90,000 mile s requirements up front let Me first say Mandy the sales rep service rep was amazing even the technician was amazing but I came in for my 90,000 mile service I got a family and friends discount Toto was going to come out around $500 after an hour they called me and told me I needed the water pump and belt for my truck total was going to come out to over $1300 so they offered a financing option using my drivers license but they couldn't use mine because it was expired so they told me I can use anyone's ID just to have them send me a picture of the back and I told him is that all you need if you needed anything else and they said no that's all we need and that's it so I had my wife Sent me a picture of the back of her drivers license she scanned it and done she said it got approved that's it I'll be finished when I pay I was ok cool and I even asked would they need anything else they said no it will do a soft credit pull but won't need anything else I was sold cause I really didn't wanted to spent over $1300 at the moment They called me told me my car was ready and just go to the Paying station when I got there I was going to pay portion cash and the rest finance and that is when I found out that they needed her social but that was not discussed at all I asked if they needed anything else and they said no just the back of her drivers license and that's it nothing elseSo now my car was worked on the job was done what else am I supposed to do and they made it pretty clear pay or don't get my car now I had to get money from my rent and other bills that I had to pay to pay them for lies that they told me I need my car but I knew it was too good to be true but I guess I'm the dumb one because it should've been a red flag when they said all they needed was the back of a driver license of any person even if they are not there at the momentI wonder if that's how they even supposed to do financing with other peoples names with them not being presenT More

I took my Lexus for oil change. It took more than 2 hours to see a service consultant, after I inquired in the front desk. to see a service consultant, after I inquired in the front desk. More

As always Mandi Davis does a great job in checking my car in and keeping me updated on the status of my car while it was getting detailed by Israel who is one of the best car Detailers I have ever known. Gla in and keeping me updated on the status of my car while it was getting detailed by Israel who is one of the best car Detailers I have ever known. Glad to see that during these times the entire staff at Longo was taking every precaution to make everyone feel safe and comfortable. More

Besides Mandi Davis, I would also like to mention Israel & Jilverto in Detail dept. And Nadia & Josh at Enterprise rent a car for doing a great job. & Jilverto in Detail dept. And Nadia & Josh at Enterprise rent a car for doing a great job. More

Thank you Albert Lopez for your great customer service. Went above and beyond and exceeded my repairs. I will be returning to Longo for all future service needs. Went above and beyond and exceeded my repairs. I will be returning to Longo for all future service needs. More

Another great experience at the service center Had to go to Longo to have a 4 wheel alignment done due to all the potholes in the roads, it was also time for a detail. Mandi Davis is a true profess Had to go to Longo to have a 4 wheel alignment done due to all the potholes in the roads, it was also time for a detail. Mandi Davis is a true professional and always keeps me updated, would also like to thank the Detail team of Israel & Jilverto who always do a great job on my Camry. More

"Review of Mandi Davis, service consultant for Longo Toyota" Well, what more can be said about Ms. Mandi Davis's stellar performance as a service consultant for Longo Toyota? Probably lots. She'll surprise you Well, what more can be said about Ms. Mandi Davis's stellar performance as a service consultant for Longo Toyota? Probably lots. She'll surprise you. This is the third time I've worked with Mandi, and all have been pleasant experiences. At no time did I feel that my (many!) questions went unanswered or my (many more!) concerns unaddressed. Mandi is very reassuring. She makes the customer feel heard, valued, and welcomed. Of course, she's also competent, focused, and goal-oriented. You can trust that your car is in good hands from beginning to end! I consider Mandi Davis to be an exceptional service advisor at Longo: she makes sure the customer is comfortable by having treats and a space heater (no kidding!) available at her desk. She exhibits the perfect blend of an attentive hostess TO YOU and a careful guardian of YOUR CAR. Mandi can view the whole picture without forgetting any details: she will list (and clearly explain) your repair options according to their priority in safety. She’ll try her hardest to work along w/ you, always keeping your budget and time in mind. There are also other "little things" that Mandi does to go the extra mile for you and your car at Longo. I won't list here what I have seen; you'll have to go check things out for yourself. In any case, I heartfully recommend Mandi Davis as one of the best go-to service consultants for all your car's needs. Ms. Davis remains an asset -- that rare gem of an advisor -- to Longo Toyota. I hope that they will continue to "polish" her as deserved... Would definitely work w/ Mandi again, L.P.T. (Longo Toyota patron for over a decade) More

Always late and I feel leak of honesty Everything time I come here I have to wait at least 7 hrs or my car have to spend night or two. No difference between you have appointment or walk-in Everything time I come here I have to wait at least 7 hrs or my car have to spend night or two. No difference between you have appointment or walk-in both the same. I came here because I told them many time before I have oil leaking and because here nobody listens to you always say your car is good just want to change very expensive stuff. One time he told me you the to change the filters of the car and I say No, not today because I already will pay a lot, when I went to pay I found they put the filters prices and asked me to pay them. I said no I won't change them today, and the cashier called and said oh sorry they don't change them but in same time they did not take them off the paperwork, seriously. Today I really have oil leaking and I came here with appointment 1:30 am he told me maybe you have to leave your care for tomorrow, any way not before 3 pm to give you any answer. From 10:30am to 3 pm to just know what is oil leak or not. More