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Longo Toyota

El Monte, CA

4.8
5,053 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,053 reviews

May 25, 2014

wonderful experience Went to Longo Toyota to buy a car for my mom. Leo was our salesman, he was so helpful and friendly that he made us feel like family. He took the t More

by Davalos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Olmos
May 27, 2014 -

Longo Toyota responded

Hello Davalos, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to thank you for the time you've taken to post this wonderful review. What a great time this must be for you mom and what a GREAT Mother's Day present this must have been. If there is anything that Leo and or myself can do, please feel free to contact us directly. I can be reached at 626.580.6057 or kary.loefler@longotoyota.com Please tell your mom from all of us, Welcome to our Longo family! Sincerely, Kary Loefler

May 21, 2014

Great Exeperience I have an awesome experience with Mr. Fred Williams when I am purchasing a pre owned car. He's been so patient assisting me looking a better deal for More

by Henry_4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
May 21, 2014 -

Longo Toyota responded

Hello Henry My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to thank you for today's review about one of our team members, Fred Williams. We cannot thank you enough, for taking time out of your day to share your experience with others. Congratulations on the purchase of your vehicle and welcome to the Longo Family. Kary

May 17, 2014

Best Toyota Dealer I cannot say how much I was amazed by Longo Toyota customer service and still am! My family been long time customers at Longo Toyota. We bought total More

by brianly88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 19, 2014 -

Longo Toyota responded

Good Morning - WOW what a great subject "Title" line you added "Best Toyota Dealer" We cannot thank you enough for all your kind words not only about our dealership but also about one of our team members Tony Hua. I've taken the liberty of forwarding this review over to his management team so they may review and enjoy as well. Thank you again and hurry back! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057 kary.loefler@longotoyota.com

May 13, 2014

Purchase of Certified Highlander I recently purchased a certified Highlander from Longo and had a great experience. Eduardo Tinoco spent a lot of time with me, and he was very knowle More

by LaurieDeC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2014 -

Longo Toyota responded

Hello LaurieDeC, My name is Regina Cortes, Guest Relations Supervisor for the dealer. First I would like say CONGRATULATIONS on your Highlander. I'm so happy to read Eduardo Tinoco helped you with your auto car purchase and made sure you had great experience. I know you have put a smile on his face, knowing that he answered all your questions. Thank you for Choosing Longo! Come back soon, Regina Cortes

May 13, 2014

Awesome Long Distance Service Work with Jose Del Solar and Fred Williams. They are patient and will work with you over the phone, in person, or email. It was great being able to More

by nguyenrt99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2014 -

Longo Toyota responded

Good Evening Nguyenrt99, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Awesome! That is wonderful to know that you purchased the exact vehicle you wanted. I'm sure Jose DelSolar and Fred Williams will be happy to know that they have made your experience here at Longo a awesome one. Thank you for sharing your experience with us and our readers. Thank you for driving over 1000 miles! We appreciate you giving us the chance to help you with your auto care needs. Congratulations and have a wonderful day! Regina Cortes

May 09, 2014

Longo Toyota was great from start to finish Very pleased with my experience. Leo did a great job throughout the entire process, helping me find a great car at a good price as well. I felt like L More

by MichaelHsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2014 -

Longo Toyota responded

Hello Michael Hsu, My name is Regina Cortes, Guest Relations Supervisor for the dealer. It's so wonderful to read how Leo Olmos did a great job making sure he met your expectations. I'm happy you purchase a great car! Thank you for sharing your wonderful experience with us and our readers. We know there are many other choices to choose from, THANK YOU for choosing Longo! Congratulations! Regina Cortes

May 06, 2014

My first new car! I recently went to Longo to just look around at some Scion Tc's, Little did I know I know that I would be driving home in one soon after. Tony Hua was More

by amyroxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 07, 2014 -

Longo Toyota responded

Congratulations on your very 1st new vehicle. What an exciting time this must be for you and quite honestly for Longo Toyota/Scion as well. My name is Kary Loefler, Guest Relations Director for the dealership. I wanted to thank you so much for posting this wonderful review about one of our team members, Tony. We know you have many choices when selecting a dealership and we are very honored you have handpicked Longo for your car care needs. Hurry back! Kary

May 02, 2014

Love my Car! He walked me through the different options and made sure I got the prefect car and model for me and my budget. He explained different functions and d More

by Duongh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
May 06, 2014 -

Longo Toyota responded

Good morning Duongh, My name is Regina Cortes, Guest Relations Supervisor for the dealer. How exciting! Shopping for your new vehicle you must of had so many different emotions/feelings. I'm happy Tony Hua made your sales experience a wonderful one. We like to thank you for taking the time to share your wonderful experience and posting so our readers can enjoy. I also wanted you to know if you ever have any questions/concerns please contact us via phone/email. We're here to help! THANK YOU, for referring your friend to Tony. I know you have put a smile on his face, just knowing you are happy. Have a wonderful day, Regina Cortes

April 21, 2014

Slam dunk on our new Sienna! This review is for the New Car Sales at Longo. Specifically calling out our sales guy Tony Hua and his Manager Casey Kabia. Typically if you were More

by ManfredLam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua, Casey Khatib
Apr 21, 2014 -

Longo Toyota responded

Hi ManfredLam, My name is Regina Cortes, Guest Relations Supervisor. First, I would like to CONGRATULATE you on your new Sienna! I'm so happy Tony Hua has made your sales experience a awesome one. I enjoyed reading your wonderful review and would like to say thank you for sharing with us. We understand there are many options to choose from but we are happy you have given Longo the opportunity to help you find the right vehicle for you and your growing family. Welcome to our Longo Family! Regina Cortes

April 14, 2014

Come see Tony Hua for your new car needs hes the best! My family has bought numerous cars from Longo Toyota. It is the best dealership around! Having a bad experience and wasting close to 5 hours the day b More

by Mikecov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Apr 15, 2014 -

Longo Toyota responded

Hi Mikecov, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. First allow me to say THANK YOU SO MUCH for all the purchases you've done with our company that's amazing. I was so delighted to read of the caring attention you received from one of our team members, Tony Hua and couldn't agree with you more what an asset he is for our company. This review was sent over and shared with his management team Hurry back! Kary

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