Back

Longo Toyota

El Monte, CA

4.8
5,052 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,052 reviews

July 13, 2014

Prius Thank tony hua for good experience buying new car.he is not pushy like the others i met before .he can answer you all questions you need to know and a More

by Widaow1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony hua
Jul 14, 2014 -

Longo Toyota responded

Hi Widaow1, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Thank you for your kind words! I'm so happy to read you had a good experience working with Tony Hua. We like to say Congratulation! Thank you for choosing Longo for your auto needs. Come back soon, Regina Cortes

July 05, 2014

Amber Thomas is the absolute best. Bought a new Rav4 XLE on 7/2/14. She was a joy to have as a salesperson. 100% pro. Seamless experience. Very, very pleased. More

by jagTVC56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Thomas
Jul 08, 2014 -

Longo Toyota responded

Hello JagTVC56, My name is Regina Cortes, Guest Relations Supervisor for the dealer. First, CONGRATULATIONS on your new RAV4 XLE! How exciting! Thank you for sharing your seamless experience with us. We understand that you have many choices to choose from and we can't thank you enough for choosing Longo. We are happy to read Amber Thomas was great, and you were very pleased with her. I know she will be happy when she too reads your review. Thank you again and have a wonderful day! Regina Cortes

June 22, 2014

Great Customer Service and Price deals Ruben Cardenas provided my dad, uncle and myself great customer service and he was able to answer every questions and concerns. He was such a great he More

by Flores86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2014 -

Longo Toyota responded

Good Morning FLores86, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. From all of us here at Longo, we wanted to say CONGRATULATIONS on the purchase of your vehicle. Today's posting is a wonderful reminder how important our team members really our to our success. I will make sure that Ruben receives a copy of this review along with his reporting management team. I know it will make their day, it certainly has made mine. Thanks again for being the most important part of our business! Kary

June 21, 2014

Outstanding Experience Abel and the entire Longo team made purchasing my first car on my own an outstanding experience. I was nervous and hesitant doing this on my own, but More

by Deveny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Jun 24, 2014 -

Longo Toyota responded

Dear Deveny1 On behalf of Longo Toyota/Scion, we wanted to thank you for posting this wonderful review about one of our team members, Abel. We understand the importance of having great team members representing our company and we're very honored to have Abel on our team. Once again, thank you for the time you've taken to acknowledge Abel and congratulations on your vehicle purchase. Welcome to the Longo family! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057 kary.loefler@longotoyota.com

June 15, 2014

Buying the 2014 Camry Se Tony Hua is the best dealership I've worked with to purchase the car. Ignacio Vidal is also a great finances manager. It was great working these guys More

by DKaznKing94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Jun 16, 2014 -

Longo Toyota responded

Good Morning DKaznking94, My name is Kary Loefler, Guest Relations Director for the dealership - I wanted to send a quick response and THANK YOU for this great acknowledgment about one of our team members. We understand that you have many choices when selecting a dealership and we are so very honored you have chosen Longo Toyota/Scion for your car care needs. I will certainly share this review with Tony and his reporting management team members. Have a great rest of the week and welcome to the Longo family. Kary Loefler Guest Relations Director Longo Toyota/Scion

June 05, 2014

Amazing and Most Helpful Sales Rep He was really friendly and was the most helpful of the people there. He was able to help my family find the exact car we were looking for and even gav More

by rpham5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hua
Jun 06, 2014 -

Longo Toyota responded

Hello Rpham5 - My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to thank you so much for your kind words about one of our team members, Tony Hua. What's even more exciting is YOUR BRAND NEW VEHICLE. What an exciting time this must be for you! Please know if there is anything Tony or I can assist you with, we're just a phone call away. Thanks again for your trust in our company and with Tony. Take Care! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057 kary.loefler@longotoyota.com

June 03, 2014

This was an amazing experience! I am so pleased with our entire experience. Fred was amazingly kind, helpful, knowledgeable and professional. He listened to what we needed, what we More

by 1Fathersdaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2014 -

Longo Toyota responded

CONGRATULATIONS on the purchase of your vehicle. We know you have many choices when choosing a dealership and we're very honored you've selected Longo Toyota/Scion for your car care needs. My name is Kary Loefler, Guest Relations Director, I just wanted to say THANK YOU for all your kind words about Fred Williams. Please know if you ever have any unanswered questions, please make sure you reach out to Fred he's always here to answer/help. Make it a great day and thanks again for your business. Kary Loefler

June 02, 2014

LEO- Very Professional Thought I wait until a crisis happens to write my review. We heard some rattling in the pre-owned certified SCION we bought from Leo at Longo. We took More

by mike_missionviejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2014 -

Longo Toyota responded

Hello Mike from Mission Viejo, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to take a moment to THANK YOU for such a wonderful review. We know how important it is having the right team members representing our company and Leo is just that. I will make sure to share this review with his managers. I know this will make their day, it certainly has made mine. Congratulations and welcome to the Longo family. Kary Loefler Guest Relations Director 626.580.6057 kary.loefler@longotoyota.com

May 27, 2014

Couldn't have been better If I had known how this was going to turn out, I would have done it sooner. Fred Williams listened. He answered all my questions with evident knowledg More

by brickbat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2014 -

Longo Toyota responded

Dear Brickbat, It's Kary Loefler, from Longo Toyota/Scion. I wanted to THANK YOU so much for posting on DealerRater about your experience. I'm so delighted to read of the caring attention you received from Fred while visiting our dealership. I will make sure to send this over to Fred and his reporting management team to read. I know it will make their day, it certainly has mine. Call us if you need us, we're always here! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057 kary.loefler@longotoyota.com

May 25, 2014

wonderful experience Went to Longo Toyota to buy a car for my mom. Leo was our salesman, he was so helpful and friendly that he made us feel like family. He took the t More

by Davalos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Olmos
May 27, 2014 -

Longo Toyota responded

Hello Davalos, My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I wanted to thank you for the time you've taken to post this wonderful review. What a great time this must be for you mom and what a GREAT Mother's Day present this must have been. If there is anything that Leo and or myself can do, please feel free to contact us directly. I can be reached at 626.580.6057 or kary.loefler@longotoyota.com Please tell your mom from all of us, Welcome to our Longo family! Sincerely, Kary Loefler

...
487
...