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Longo Toyota

El Monte, CA

4.8
5,149 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,149 reviews

June 22, 2017

Helpful Christian greeted me right away he showed me around Longo parking lot and I felt like he really listened to me in what I wanted in car . My first tim More

by Babymel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Longo Toyota responded

WOW - WOW - WOW love this review on DealerRater - Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. We can't thank you enough for sharing with others about your experience with one of our team members, Christian. Welcome to the Longo Family! Kary

June 22, 2017

BEST Car Shopping Experience Ever THANK YOU LONGO TOYOTA!!!! My husband and I had been Trucks shopping over a month. After many weeks of research and quotes we found a truck online tha More

by Arlene M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Afra, Steven Hess
Jun 22, 2017 -

Longo Toyota responded

LOVE - LOVE - LOVE this review - Thank you sooooo much - it's Longo Toyota. We can't thank you enough for sharing with others who follow DealerRater about your experience. I will make sure that Steve & Eddie receive a copy of this review, I know it will make their day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota

June 22, 2017

Above and beyond Once in a while you have an experience that could be pleasant or very traumatic but in this case my experience was awesome and would say above and bey More

by Pgl17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Longo Toyota responded

Good Morning and Happy Friday - It's Longo Toyota. THANK YOU * THANK YOU * THANK YOU so much for posting this amazing review. What a great way to start my day. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo / JDS for your car care needs. Have a wonderful weekend and welcome to the Longo Family Kary Loefler Guest Relations Director

June 21, 2017

Sweet, knowledgeable and great service!! Gracie made the entire car shopping experience a pleasant one. She was very sweet, knowledgeable and compassionate to our needs. Thank you Gracie!!!! More

by Kmorales57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 21, 2017 -

Longo Toyota responded

The Top of the Morning to you.... It's Longo wanting to congratulate you on your recent purchase - Nice Job. We know you have many choices when selecting a brand and dealer and we're all very honored you've chosen Longo for your car care needs. Sincerely, Kary Loefler Guest Relations Director 626.580.6057

June 21, 2017

Fred is truly the best salemans and would definitely recommend to everyone. He went above and beyond to help me get the car I wanted. I don't think I need to go back anytime soon for More

by Bcv1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Longo Toyota responded

Good Morning it's Longo Toyota - WOW what a great review, I cannot wait to share this with Fred and his Mgmt team. I know it will make their day, it certainly has made mine. Call us if you need us, we're always here to listen Kary Loefler Guest Relations Director

June 21, 2017

Purchased a C-HR Awesome Experience at Longo Toyota The experience at Longo Toyota was excellent. The sales agent Gracie Camba made the experience wonderful. She is very knowledgeable and trustworthy. More

by C-HR Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 21, 2017 -

Longo Toyota responded

Someone has a beautiful C-HR - WOW - Hi my name is Kary Loefler, Guest Relations Director for Longo and I personally wanted to THANK YOU so much for posting this awesome review on DealerRater THANK YOU * THANK YOU * THANK YOU.... Make it a great day and welcome to the Longo family Kary

June 21, 2017

My first experience at Toyota was awesome! Going to a dealership for the first time can be quite intimidating but Christian made my experience one I will never forget. He's awesome! More

by dpramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Longo Toyota responded

Good Afternoon DPRAMOS - It's Longo wanting to THANK YOU for this awesome shout out on DealerRater. Make it a great day and congratulations. Kary Loefler Guest Relations Director Longo Toyota

June 21, 2017

Will return for future purchases Friendly workers who do not pressure sales on potential customers. Offer great prices and incentives, especially if you have good credit. It's a hug More

by Muhshu21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Longo Toyota responded

CONGRATULATIONS Muhshu21 on your purchase from Longo Toyota. I'm so delighted to read of the caring attention provided by Christian. Welcome to the Longo Family and hurry back. Kary Loefler Guest Relations Director

June 20, 2017

Excellent It was a nice experience dealing with a professional person as Gracie Camba. All our questions were answered n we received very good suggestions and h More

by Blessings8996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie Camba
Jun 20, 2017 -

Longo Toyota responded

Good afternoon Blessings8996, My name is Regina Cortes, Guest Relations Supervisor for Longo. Fantastic, I know after reading your review you have put a smile on Gracie. I'm glad all your questions were answered and she was able to give you some good suggestions. We want to THANK YOU for sharing your experience with our readers. Your feedback is very appreciated. Hope we see you soon, Regina Cortes

June 20, 2017

Highly Recommend! Jeff, is a great guy to deal with. Unlike your typical car buying experience. I would highly recommend to anyone and trust that they wont get taken ad More

by Garrett T
Recommend Dealer
Yes
Employees Worked With
Jeffrey Chang
Jun 20, 2017 -

Longo Toyota responded

Good afternoon Garrett, My name is Regina Cortes, Guest Relations Supervisor for Longo. We want to thank you for your wonderful review. I want to thank you for sharing your experience with our sales Jeff. Your feedback is very important to us. Hope we see you soon, Regina Cortes

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