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Longo Toyota
El Monte, CA
5,121 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,121 reviews
June 01, 2025
We were assisted by Lizette Vega. The initial person that assisted us didn’t want to help us because we were in the market for a car that may take up to 8 months to arrive. Lizette wa The initial person that assisted us didn’t want to help us because we were in the market for a car that may take up to 8 months to arrive. Lizette was honest, helpful, extraordinary. She took her time to show us options, listen to our concerns and when the car finally became available she was the only person we wanted to speak to. I will only do business with Lizette going forward. More
by andyq18
Employees Worked With
June 01, 2025
1 month ago my uncle just came to buy a NEW 2025 TOYOTA SIENNA FWD LE Minivan FWD 2.5L Hybrid Engine to drive a taxi to transport passengers history staff clearly advised my mother 2 years 6 months ago my SIENNA FWD LE Minivan FWD 2.5L Hybrid Engine to drive a taxi to transport passengers history staff clearly advised my mother 2 years 6 months ago my mother bought a car model year 2023 More
by Thuc Le
Employees Worked With
Other Employees :
Loan
May 31, 2025
He is very helpful. It’s just the time I spent waiting is almost 3hrs, but overall very good. All my cars issues were fixed. Thank you🙏 It’s just the time I spent waiting is almost 3hrs, but overall very good. All my cars issues were fixed. Thank you🙏 More
by tinr88
Employees Worked With
May 31, 2025
Service was great as always ALEX the rep was on the ball great job alex great job alex More
by Shazzwrd
Employees Worked With
May 29, 2025
05-27-25 Service Date; Assisted by Max @ Desk # 25. Being female and working with the public for over 40years, 34 yrs. @ a high-demanding level, I know first hand that customer service can be challengi Being female and working with the public for over 40years, 34 yrs. @ a high-demanding level, I know first hand that customer service can be challenging; however Mr. Max was exemplary. He was diligently concise, respectful, and considerate. A professional. His communication skills are exemplary, specially when I asked questions about the service process and the recommended services. He included the timelines of when the services should be scheduled and why. Thank you! Mr. Max. I look forward to your assistance at my next Toyota Service Appointment. Respectfully, AC More
by ac
Employees Worked With
Other Employees :
The automotive service mechanics. Thank you!
May 29, 2025
Fred made this one of the easiest purchases I’ve done. He made me and my family feel very comfortable. Thank you!! He made me and my family feel very comfortable. Thank you!! More
by dbeliinii
May 27, 2025
I’ll definitely bring all my cars to Longo Toyota for service, moving forward. Longo is about 40 miles from home, but the excellent customer service is worth the drive. Zechariah Evans was my service adv service, moving forward. Longo is about 40 miles from home, but the excellent customer service is worth the drive. Zechariah Evans was my service advisor. I’ll be more than happy to work with him again. More
by Paolo Escobar
Employees Worked With
Zechariah Evans
May 27, 2025
I always love Longo Toyota for their car service, mechanic always provide excellent job on my cars. Sebastian always provide excellent customer service, every time I go for service, I always request mechanic always provide excellent job on my cars. Sebastian always provide excellent customer service, every time I go for service, I always request him for support. I also brought my Highlander from Longo before and they give me a great deal for it. I will for sure keep going back to Longo for my cars services and car purchase in the future. More
by Ray
Employees Worked With
May 25, 2025
Service department provided great service in a timely matter. They were quick and very professional as well. matter. They were quick and very professional as well. More
by Emora23
Employees Worked With
