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Longo Toyota

El Monte, CA

4.8
5,121 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,121 reviews

June 06, 2025

Excellent service, accommodating facilities, and awesome personality by Eric Chung! Will definitely be coming back for more! More

by Genuinejojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Eric and our team provided excellent service. We look forward in assisting you in the future with any of your vehicle needs - Team Longo

June 05, 2025

No Match! Longo Toyota is the best! My family has been purchasing vehicles from Longo Toyota for decades, ALWAYS A GREAT EXPERIENCE - My salesman Antonio (Tony More

by jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio (Tony) Avila
Jun 05, 2025 -

Longo Toyota responded

We’re truly honored to have earned your family’s trust over the decades. It’s always our goal to provide a consistently great experience, and we’re so glad Tony Avila delivered just that. His patience, professionalism, and knowledge make him a valued part of our team. Enjoy what you drive - Team Longo

June 05, 2025

Everything went smoothly except I arrived to the dealership at the wrong time lol...Right at Opening...The Staff was in a Training meeting....So I waited about 1 hour and 45 minutes when the meeting More

by Rotnee20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Longo Toyota responded

Thank you for your patience and understanding—we truly appreciate it! We’re glad everything went smoothly once Fred connected with you. He really is “Da Man,” and we’re lucky to have him on our team! Make sure to call us if you need anything - Team Longo

June 04, 2025

Jose was helpful, insightful, and straightforward. He answered all of our questions no matter how detailed they were. Thank you More

by Rich Woolery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Longo Toyota responded

We're so glad to hear that Jose was helpful, insightful, and straightforward throughout your experience. It's wonderful to know he was able to answer all of your questions, no matter the detail. We truly appreciate your feedback and hope to serve you again in the future!

June 04, 2025

Everyone I met there was knowledgeable, professional, and helpful. Their zero pressure approach to selling cars is refreshing and their price can’t be beat. I’m a fan More

by erkrt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Eroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Misajon
Jun 05, 2025 -

Longo Toyota responded

We’re thrilled to hear that you had a great experience with our team and appreciated our no-pressure approach. Providing a transparent, professional, and helpful environment is what we strive for, and it’s great to know it made a difference. We look forward to serving you in the future - Longo Toyota

June 03, 2025

Took my car for a schedule service. They only thing they did was to inspect the car and, according to the service person, they rotate the tires. The time they took to inspect the Card a More

by cgomez3168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cuauhetemoc Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Longo Toyota responded

Thank you for your feedback. After reviewing your recent visit (RO ending in 535), we can confirm that your vehicle was in our service department for the 15,000-mile service, which included the following: Inspection of brake lines and hoses, of the cooling system, of ball joints and dust covers, Inspection of the exhaust system for security and leaks, Inspection of drive shaft boots, Inspection of the radiator and condenser for debris or signs of damage At 9:12 AM, Cuauhtémoc, your Service Assistant Manager, attempted to contact you to go over the service recommendations. He was unable to reach you and left a voicemail requesting a call back, but did not receive a response. Additionally, when your service representative stepped out for lunch, he left a message informing you that his colleague, Adrian, was available to assist. Upon review, we can confirm that your vehicle service was completed before 10:00 AM, which was the promised time provided at check-in. Thank you for your feedback. Have a great week – Longo Toyota

June 02, 2025

5/17/25 I bought my 4Runner 2025. My salesman Andy Luu. He is patient, knowledgeable, and made sure I had the best experience and easy process. Andy answered all my questions and pro More

by Itanuni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Longo Toyota responded

We are delighted to hear about your excellent experience with Andy Luu. Your feedback about our competitive pricing and vehicle selection is greatly appreciated. Thank you for choosing Longo Toyota!

June 01, 2025

Longo proves why they’re the #1 team time and time again, it was a pleasure to experience the Longo magic firsthand with our very first Tacoma purchase. I can’t thank and recommend Mr. Kyle Calara enough for More

by metztliee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Calara
Jun 03, 2025 -

Longo Toyota responded

We sincerely appreciate your positive comments regarding Mr. Kyle Calara and your recent Tacoma purchase. Your experience reflects the high standards of service we aim to provide at Longo.

June 01, 2025

Longo Toyota set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, I went looking for a 2025 Camry SE, I met with Raymond Perez who was respons More

by oscarmal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbas Malik
Jun 03, 2025 -

Longo Toyota responded

We appreciate your positive feedback regarding Raymond Perez. We are pleased to learn of your satisfaction with his expertise and responsiveness in assisting you with your Camry SE purchase. Congratulations from all of us at Longo Toyota!

June 01, 2025

Clean, giant lot of new and used cars, employees all friendly and professional, sales person helpful. More

by mickhaven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Longo Toyota responded

We are delighted to hear about your positive experience. Your comments about our friendly staff, professional service and extensive vehicle selection are greatly appreciated. Have a great week - Team Longo