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Longo Toyota

El Monte, CA

4.8
5,020 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,020 reviews

April 05, 2025

Very straight forward, with no pressure to add things not wanted. Lots of inventory as a huge dealership...Thanks to Harley for getting things done in an efficient way, was in and out in minimal time. Easy More

by GSRAV4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Great process, very painless. Paul Luong treated us right. We got the car we wanted. More

by Dwvance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Excellent customer service. Noli Evangelista always provides friendly customer service at the highest level possible. From scheduling service to checking out everyone is great More

by rose4bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Longo Toyota responded

Thank you for your review and rating. We appreciate you choosing us, and we look forward to serving you in the future! Longo Toyota

April 04, 2025

Wendy was a sharp service person. She explained the process and notified me of any issues. Very helpful. More

by mcrowell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Wendy provided you with top-notch, friendly service. We strive to ensure that every step of the process, exceeds expectations, and it's wonderful to know that Wendy has helped make your experience exceptional.

April 04, 2025

They do decent work, but I'm still not to happy about schedule service. For example I believe if I have an appointment for 2:PM you would think I can wait for maybe two hours not four. If they can't st More

by PeteTB73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Longo Toyota responded

We're sorry to hear about your experience with scheduling and our service. Your feedback has been shared with our service managers. We truly value your input and appreciate you taking the time to share your thoughts with us.

Apr 05, 2025 -

PeteTB73 responded

The work is great, the service manager is great, the wait time is too long ((two tires and an oil change 4 hours ?) just schedule me for when I come in.

April 03, 2025

I am so happy to have friendly, helpful, and outstanding service at Toyota Longo every time More

by mmmtqk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Longo Toyota responded

Thank you for your kindness and trust in our team @ Longo Toyota. We're humbled to serve you and your auto care needs. Hurry back

April 03, 2025

Jose was amazing GIVE HIM A RAISE! !! He was patient and persistent! 10/10 amazing! More

by trinity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations on your recent purchase and please enjoy what you drive

April 03, 2025

One of the best stocked dealerships in the Los angeles area with friendly curteous staff. Our salesperson Isaac Banos quickly figured out our needs and showed us the options available. Helped us make th More

by shiraz.a
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We're thrilled to hear that Isaac Banos provided you with a friendly and pressure-free car-buying experience. Our goal at Longo Toyota is to create a welcoming and professional environment, so it’s wonderful to know that we met your expectations. Team Longo

April 02, 2025

I am extremely pleased with Toyota Longo's staff, nice facility and excellent service. I received excellent customer service from Lizette Vega and Harley wells!!! More

by Khajak Nercissian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Khajak Nercissian responded

am extremely pleased with Toyota Longo's staff, nice facility and excellent service. I received excellent customer

April 02, 2025

Jose L Del Solar sales consultant was very knowledgeable and helpful selecting the best car to suit my needs. He was pleasant to work with and did not pressure me. I was allowed to test drive my selection More

by bgvargas60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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