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Longo Toyota

El Monte, CA

4.8
4,913 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,913 reviews

January 21, 2025

Great coupons and excellent service, car wash is a huge plus and great location. Subway and Starbucks, thumbs up More

by purplereign85
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Longo Toyota responded

Thank you for your kind words and for sharing your feedback! We're so glad to hear that you enjoyed the great coupons, excellent service, and the added bonus of a car wash. We also love that you found our location convenient with Subway and Starbucks nearby – it's always nice to have a little something extra while you wait. Team Longo Toyota

January 21, 2025

The advisors are always very nice and helpful. I like to bring my car to this dealer because they know the history of the car and help me keep up with the maintenance that it needs More

by britt.l.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Me. Jose Del Solar and the Longo crew helped us find exactly what we needed. We now have a reliable and beautiful car. Thank you for your help and guidance! We appreciate you and will continue coming ba More

by crystal7campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience working with Jose Del Solar and the Longo crew. It's wonderful to know that we were able to help you find the perfect car that meets your needs. Enjoy what you drive - Team Longo

January 21, 2025

I HAD A GREAT EXPERIENCE AT LONGO SERVICE DEPARTMENT. MY SERVICE PERSON WAS VERY NICE. HE EXPLAINED EVERYTHING TO ME. THEY SENT ME A FRIENDLY TEXT LETING ME KNOW MY CAR WAS DONE.. More

by Rich9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Longo Toyota responded

Thank you so much for sharing your positive experience on DealerRater! We're thrilled to hear that you had a great experience at the Longo Service Department. It's wonderful to know that your service representative was not only friendly but also took the time to explain everything to you. We also appreciate your feedback about the helpful text updates – we always aim to keep our customers informed every step of the way

January 20, 2025

01/20 25. A holiday. I went to parts to order an emblem for my 2004 Toyota sienna. No longer make. Service checked and said no longer make would call if could More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jan 21, 2025 -

Longo Toyota responded

Thank you so much for sharing your kind words on DealerRater! We're thrilled to hear that you had a positive experience with our team, especially with the assistance you received from our collision department. It's always our goal to go above and beyond for our customers, and we're glad that we could assist you in your search for the emblem for your 2004 Toyota Sienna. Longo's Collision Center Team

January 20, 2025

My experience with customer service here at Longo has always been great, treated with respect and always looking out for our best interests by treating us with upmost fairness across the board. More

by ash99us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Adnan, Patricia Gutierrez rated these names 5 Stars rating
Jan 20, 2025 -

Longo Toyota responded

Thank you so much for sharing your wonderful feedback! We're so glad to hear that your experiences with our customer service team at Longo Toyota have consistently been positive. We always strive to treat every customer with the respect and fairness they deserve, and it’s great to know that’s been reflected in your visits. Your trust and loyalty mean a lot to us and please enjoy what you drive - Team Longo Toyota

January 18, 2025

Thanks to Ryan Hui from the Service Department, I had an outstanding experience at Longo Toyota's Service Center on 1/15/2025. Ryan was incredibly efficient, thoroughly explained the maintenance package I p More

by Prince M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN HUI
Jan 20, 2025 -

Longo Toyota responded

Thank you so much for taking the time to share your positive experience with Ryan Hui and our Service Department! We're thrilled to hear that Ryan provided exceptional service and made your visit to Longo Toyota's Service Center a great one. His attention to detail, efficiency, and commitment to delivering a top-notch experience really do set him apart. We appreciate your kind words, and we're sure Ryan will be honored to hear your feedback. Thanks again for choosing Longo Toyota, and we look forward to seeing you on your next visit! Team Longo

January 17, 2025

Thank you for your help and patience just dealing with paperwork it’s a headache you made it a pleasant experience buying a car , I’m really happy with my new car and thank you again for checking on me to More

by recinosfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience with us! We're so glad to hear that, despite the usual paperwork, you had a pleasant and smooth car-buying experience. It was our pleasure to assist you, and we're happy to know you're enjoying your new car. Your feedback means a lot to us, and we truly appreciate your kind words. When the time comes for your next vehicle purchase, we’ll be here and ready to assist you again at Longo Toyota. Thank you again for choosing us!

January 16, 2025

Great customer service, not too long of a wait time, will continue coming in for car service More

by Cg5053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Romero
Jan 16, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that the wait time was just right. Your satisfaction is our top priority, and we're grateful for your continued trust in us for your car service needs. We look forward to welcoming you back again soon! Longo Toyota

January 14, 2025

Excellent customer service Listen to your concerns Easy to get appt for service Drop off while your car is getting service More

by Dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva -5star
Jan 14, 2025 -

Longo Toyota responded

Thank you for your positive review on DealerRater! We're glad to hear that you had a great experience with our customer service, and that we were able to address your concerns and make scheduling easy. We appreciate your feedback and look forward to serving you again in the future! Team Longo

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