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Longo Lexus

El Monte, CA

4.9
2,278 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,278 Reviews of Longo Lexus

October 08, 2025

Excellent communication. Car was ready as promised. Thanks to Rudy our service consultant. Very satisfied. More

by Nakasone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Oct 08, 2025 -

Longo Lexus responded

Thank you for the kind words! We're so glad to hear that everything went smoothly and that Rudy provided excellent service - Longo Lexus

October 08, 2025

My purchase experience with Gabriel at Long Lexus was very easy and no stress. Much thanks for the time to think over my decisions and providing all the information I needed to decide. I hope all my d More

by andylu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones, Jose Mendoza
Oct 09, 2025 -

Longo Lexus responded

Now that’s the kind of review that puts a smile on our faces! We're thrilled to hear your experience with Gabriel was smooth, stress-free, and full of good vibes. Taking the time to make the right decision is important, and we're glad Gabriel could provide the info and space you needed—no pressure, just support. Enjoy every mile - Team Longo Lexus

October 04, 2025

Love Longo Lexus. Clean and spacious waiting area that allows you to see cars are being worked on. More

by rayna168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Oct 06, 2025 -

Longo Lexus responded

Thank you for the kind words! We’re so glad to hear you love Longo Lexus and that you enjoyed our clean, spacious waiting area. We love that you appreciate being able to see your vehicle being taken care of. We look forward to welcoming you back next time. Thanks again for choosing Longo Lexus!

October 01, 2025

I had a fantastic experience at Longo Lexus in El Monte! The staff is incredibly friendly and makes every visit welcoming and stress-free. Their mechanics are reliable and take excellent care of my car, alw More

by Raguedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aldana
Oct 01, 2025 -

Longo Lexus responded

We're so glad to hear about your fantastic experience at Longo Lexus! It’s always our goal to create a welcoming, stress-free environment, and it's great to know our team and technicians delivered just that. Clear communication and reliable care are what we strive for, and we're happy to see that reflected in your visits.

October 01, 2025

Friendly and helpful staff ! Tony was great since the very first phone call we had , deal was done faster than I expected . More

by Lolis Robles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Oct 01, 2025 -

Longo Lexus responded

Thank you for the great review! We're so glad to hear you had a smooth and fast experience—and that Tony made such a great impression right from the first call. We’ll be sure to pass along your kind words to him. Enjoy your new ride, and thanks again for choosing us! Team Longo

October 01, 2025

Michael the service agent was extremely helpful and friendly. It was an overall pleasant experience for sure! More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Oct 02, 2025 -

Longo Lexus responded

We’re so glad to hear that Michael was helpful and friendly during your visit. It’s great to know you had a pleasant experience, that’s exactly what we strive for! We appreciate your support and look forward to serving you again in the future - Longo Lexus

September 27, 2025

Super fast service and always friendly. It was easy to make an appointment with minimal time waiting once I arrived. More

by Christine Delao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Sep 29, 2025 -

Longo Lexus responded

We’re glad to hear your visit was quick, easy, and met with friendly service! Making your experience efficient and comfortable is always our goal, and it’s great to know that came through during your appointment. Looking forward to welcoming you back next time! Team Longo

September 27, 2025

I just leased a new Lexus NX 350 from Longo Lexus, and I could not be happier with the experience. From beginning to end, everything was smooth, efficient, and stress-free—truly the best dealership experien More

by Joannmmedrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Sep 29, 2025 -

Longo Lexus responded

We're truly pleased to hear about your seamless experience with the Lexus NX 350. It's great to know that Hieu Le and our digital team helped make the process smooth, informative, and comfortable from start to finish. Providing clear communication and attentive service is what we strive for, and it’s rewarding to know that came through in your visit. Make it a great day - Team Longo Lexus

September 22, 2025

I have the BEST service adviser that ever existed - Francis Saldana. He has been my adviser for several years. He is very professional, a good listener, kind, well mannered, and always gives the best i More

by nitai0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 22, 2025 -

Longo Lexus responded

Thank you so much for your amazing feedback! We’re truly honored to hear how much you value and trust Francis Saldana. It means the world to us to know that his professionalism, kindness, and dedication have made such a lasting impression over the years. Make it a great day - Team Longo

September 21, 2025

Good work, good service. Nice attitude and very nice waiting room, let us enjoy the waiting time. More

by Linxting@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Sep 22, 2025 -

Longo Lexus responded

Thank you for your kind words! We're glad to hear you enjoyed the service, our team's positive attitude, and the comfort of our waiting room. It's great to know the environment helped make your visit more pleasant. We truly appreciate your feedback and look forward to welcoming you back again soon! Hurry back - Team Longo

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