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Longo Lexus

El Monte, CA

4.9
2,108 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,108 Reviews of Longo Lexus

June 06, 2025

Working with David Perada is always a pleasure. He looks out for his customers and is always on top of services needed. More

by Mar_Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jun 06, 2025 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and thank you for sharing your viewpoint online. Have a great weekend and hurry back

June 06, 2025

Good service from the team and they were quick and responsive. Good customer service from the sales representative. More

by GMessropian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay
Report | Print
Jun 06, 2025 -

Longo Lexus responded

Thank you for sharing your feedback on DealerRater. Providing excellent customer service is very important to us, and your feedback means a lot. We look forward to assisting you again in the future. Congratulations and enjoy every mile - Team Longo Lexus

June 05, 2025

The easiest experience I’ve had buying a car, Dixon was super helpful and found us my dream mom car! More

by Genesis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixon Pai
Report | Print
Jun 05, 2025 -

Longo Lexus responded

Thank you for your kind words. We're delighted to read Dixon provided excellent service - Team Longo

June 05, 2025

Mr Mann Wong, is the GREATEST Service Advisor! He makes sure all issues are addressed! He gives proper notification and addresses any concerns/problems! More

by llittleton19460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jun 05, 2025 -

Longo Lexus responded

Thank you for the amazing feedback! We're so glad to hear that Man Wong provided you with such exceptional service. Thank you for your continued trust - Longo Lexus

June 04, 2025

Efficient, World Class Experience. This is my 2nd Lexus purchased from Longo and I am looking forward to purchasing a 3rd vehicle for my daughter More

by npl030602
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Jun 05, 2025 -

Longo Lexus responded

Thank you for your continued trust and loyalty! We’re honored to have helped you with your second Lexus and are excited to assist you again when the time comes for your daughter’s vehicle. It means a lot to us to be part of your family’s car buying journey. We look forward to welcoming you back soon - Longo Lexus

June 04, 2025

Tomson Diep went out of his way to help us acquire a good deal and get the car of my mom's dreams. We were impressed by his willingness to help us. He and his team made the car buying experience a great expe More

by janet.k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
Report | Print
Jun 05, 2025 -

Longo Lexus responded

Thank you for sharing your feedback on DealerRater. We're delighted to hear that Tomson went above and beyond to help you find the perfect car for your mom. It's always our goal to make the car buying experience smooth, enjoyable, and memorable. Longo Lexus

June 03, 2025

Very efficient, helpful, David Parada went out of his way to accommodate me. I had the front brakes replaced , and my car detailed. It looked brand new!! I wouldn’t have imagined it would look as good as it More

by judyandrews323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Jun 03, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that David Parada provided such efficient and accommodating service during your visit. It’s great to know you were impressed with both the brake service and the detailing — there’s nothing better than having your car look and feel brand new! We truly appreciate your continued trust in Longo Lexus. Quality and service are at the heart of everything we do, and we’re grateful to be your go to for all your vehicle needs.

June 03, 2025

It’s a great experience. Matthew is a nice dealer. He was patient and professional. More

by Linaliu1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Jun 03, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that Matthew provided you with excellent service - Team Longo Lexus

June 02, 2025

As always great communication with Francis my service advisor. Prepared a loaner for me and called me as a car was ready! More

by airwill90746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Jun 02, 2025 -

Longo Lexus responded

Thank you for your kind review. We look forward to serving you again soon - Longo Lexus

June 02, 2025

Though I didn’t pre arrange a courtesy car, one was provided when service would take a bit of time. More

by alicia0308
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr., Juan Aldana
Report | Print
Jun 02, 2025 -

Longo Lexus responded

Thank you for your review and for sharing your experience! We're glad we could provide a courtesy vehicle and help make your visit more convenient. Your comfort and time are important to us, and we’re always happy to go the extra mile when we can. Longo Lexus

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