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Longo Lexus

El Monte, CA

4.9
2,070 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,070 Reviews of Longo Lexus

May 14, 2025

I receive excellent service assistance from KELLY yang, he was right on top of everything my car needed, and the extra recommendations for the best vehicle function ability. Kudos to the car loaner team, p More

by Rodrig4
Recommend Dealer
Yes
Employees Worked With
Car loaner team member who assisted me, missed his name , Kelly Yang
May 14, 2025 -

Longo Lexus responded

Thank you for taking the time to share your recent service experience with us. We're thrilled to hear that Kelly provided you with excellent assistance and stayed on top of everything your vehicle needed. His attention to detail and thoughtful recommendations are exactly what we strive to deliver to every guest. Make it a great day - Team Longo

May 14, 2025

Friendly, reliable and honest I love the staff and the entire waiting area is so clean. Proper advise and work or parts needed as recommendations for my vehicle I will definitely will return for service More

by gelvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
May 14, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We're delighted to hear that you found our team friendly, reliable, and honest—it truly means a lot to us. We're also glad you appreciated the clean waiting area and the clear advice on your vehicle's needs. Providing a comfortable space and trustworthy service is what we strive for every day. We look forward to welcoming you back for your next service. Thanks again for choosing us! Longo Lexus

May 14, 2025

I had a great experience working with James Dahlstein. Everything went as planned and was delivered on time. Thank you. More

by e_tsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
May 15, 2025 -

Longo Lexus responded

Thank you for your recent online posting. We sincerely appreciate you taking the time to share your experience. We're especially glad to hear that working with James was a positive experience and that everything went as planned and was delivered on time. Have a great upcoming weekend and hurry back - Team Longo

May 13, 2025

My service provider James D. was very helpful and courteous. He introduced me to a feature ( video dash camera) that could be added onto my car for safety measures, which I was m More

by Prssyprncss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
May 13, 2025 -

Longo Lexus responded

We’re so glad to hear that James provided you with helpful and courteous service. It’s great to know he introduced you to the dash camera feature—your safety is always a top priority for us. Even during our busiest times, we aim to keep things running smoothly, so we’re especially pleased that your visit was quick and that we could provide you with a complimentary loaner vehicle. Your loyalty and willingness to drive out of your way to do business with us truly mean a lot. Team Longo

May 12, 2025

Great and efficient service every time! !! They fix what needs to be done without tacking on service you really may not need at the time. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Rene Reynoso
May 12, 2025 -

Longo Lexus responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had great and efficient service with us. Providing honest, straightforward service is something we take pride in, and we’re happy to know that you’ve felt confident in the work we've done. Longo Lexus Service Center

May 11, 2025

Really good people here especially Starnie and Rony they went above and beyond to help and they delivered. Highly recommend to go here More

by jmunoz2551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Starnie Li
May 12, 2025 -

Longo Lexus responded

We truly appreciate you taking the time to share your experience! It’s great to hear that Starnie and Rony went above and beyond to help, and we’re so glad they were able to deliver on your expectations. We’ll be sure to pass along your kind words to both of them. Welcome to the Longo family and please enjoy what you drive

May 10, 2025

Excellent buying experiences. Dennis and his staff were easy..very organized and efficient to do biz with More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
May 12, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We’re glad to hear that Dennis and his team were able to make your buying process smooth and efficient. We aim to make every step as easy and organized as possible, and it’s great to know we succeeded. Team Longo Lexus

May 07, 2025

Tomson was great and made my first purchase amazing will be taking all my siblings to him when they are ready to get a car! More

by abrahammonroy1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
May 07, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience on DealerRater. We're glad to hear that Tomson made your first purchase a great one. It means a lot that you plan to bring your siblings to him when they're ready for a car. We appreciate your support and look forward to helping you and your family in the future. Team Longo Lexus

May 07, 2025

This is our 10th vehicle purchased at Longo and by far this has been our best experience to date. Everything during this purchase was performed in a very professional and knowledgeable manner. Strongly re More

by rinobarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Dixon Pai
May 07, 2025 -

Longo Lexus responded

Thank you so much for your kind words and for taking the time to share your experience with us online. We’re especially honored to know that this was your 10th vehicle purchase at Longo Lexus – and that it was your best experience yet! Your trust and continued support mean a great deal to us, and we’re thrilled that our team delivered a professional and knowledgeable experience throughout your purchase.

May 05, 2025

This is the second car we bought from Dennis Lo; he is great to work with and goes above and beyond to provide us with what we want. When our schedules were packed, they even delivered our new car directl More

by Luk
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
May 05, 2025 -

Longo Lexus responded

Thank you so much for your continued trust in Dennis and Longo Lexus! We’re delighted to hear that your experience with him was once again exceptional. Dennis truly goes above and beyond to ensure our customers are satisfied, and we’re happy that we could accommodate your schedule by delivering your new car directly to your home. We appreciate your loyalty and look forward to serving you again in the future!

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