Long Subaru

Always helpful and easy to work with. Very knowledgeable and did a good job explaining Very knowledgeable and did a good job explaining More

My car is now fixed Very friendly service and they took care of everything needed care of everything needed More

Took my car in for a vibrating on the highway, turns out it was ice buildup in my tires. They took care of me and no time and were very friendly and had a comfortable experience in your waiting area. All in it was ice buildup in my tires. They took care of me and no time and were very friendly and had a comfortable experience in your waiting area. All in all I had 5 star service. More

Dealership is ran very well! Everyone is super nice, very comforting atmosphere, and they’re making sure OUR needs/wants are met as buyers! Everyone is super nice, very comforting atmosphere, and they’re making sure OUR needs/wants are met as buyers! More

I had an outstanding experience with the Long Subaru service department. I came in with a self-induced issue that could have easily turned into a nightmare, but Abigail went well out of her way to make service department. I came in with a self-induced issue that could have easily turned into a nightmare, but Abigail went well out of her way to make the entire situation not only manageable, but genuinely positive. Her communication and follow-up throughout the process were exceptional. Even though the issue was caused by me, the team treated me extremely fairly and never once took advantage of the situation. Given the time and complexity involved in the repair, the level of integrity and professionalism truly stood out. I’d like to sincerely thank the entire service department that worked on my vehicle, and especially Josh, the service manager. It’s clear he takes the time to properly train and support his advisors, and it shows in every interaction. An excellent experience from start to finish. More

Service was great as usual Just disappointed that the inspection sticker system was down on that day inspection sticker system was down on that day More

The service was great but I did have to have my battery replaced again the next day. All work done at Subaru dealers in MA and VA. Not sure how old my first battery was but I will check when I get home. I replaced again the next day. All work done at Subaru dealers in MA and VA. Not sure how old my first battery was but I will check when I get home. I was told it was under partial warranty but was charged $227. Can't imagine what the full cost would have been. More

I have been a patron for a number of years at this dealership. They have always addressed my concerns and they are very courteous, Front desk staff is great! dealership. They have always addressed my concerns and they are very courteous, Front desk staff is great! More

The staff were attentive and the work was done in a timely manner I've had my car serviced at Long Subaru for five years and have always had a positive experience and good results. timely manner I've had my car serviced at Long Subaru for five years and have always had a positive experience and good results. More

Easy smoothe buying experience. Everyone is friendly and helpful. Highly recommend Long Subaru for purchase and service. Everyone is friendly and helpful. Highly recommend Long Subaru for purchase and service. More