Long McArthur Inc

They had me over a barrel, but they did not take advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find advantage. MacArthur-Long had several Maverick Lariat Hybrids. They were not available in Texas or Oklahoma (I live in OKC) and if you could find one they'd add 6-8000 to the list price. But M-L sells them for list. 1 star. Got the vehicle. 2 stars. Sell it for list price. 3rd star: they gave me a fair trade on my 2016 King Ranch, just from photos. So, I was on my way, cashier's check for the trade-in in hand. 15 miles from Salina my "low oil pressure" red light on the King Ranch started flashing. Seriously. I was either gonna have to fix that sucker and drive it back, or come up with a buncha extra money I didn't have, to pay for that unplanned engine repair. Kudos to Scott, Used Car manager. He took my trade, and I paid some extra but not nearly what it would have been if I had to pay a mechanic to fix it and, in fact, less than their cost of repair. That more than earned the 4th star. Kudos also to Marcus in sales, took great care of the whole process. We made the adjustments, took care of biz, and they had me outta there even with that mess in about 2 hours. 5 stars. Regarding the new Maverick, like wow! what an absolutely superior vehicle. 40 mpg, great ride, solid as a rock, handles great, excellent stereo, Michelin tires, very quiet cab experience. very nice. Hmmm ... that makes this a six-star rating. More

Second vehicle purchased from Lonnie Smith. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. More

Eric Cole was non-pushy and very helpful with our search. He was very knowledgeable He was very knowledgeable More

Very kind and courteous. Fair when it came to negotiating. Didn’t waste our time. Highly recommend!! Fair when it came to negotiating. Didn’t waste our time. Highly recommend!! More

i am sorry i took there their finance plane thank you robert jantz the 1000.00 was by finance robert jantz the 1000.00 was by finance More

Marcus was great to work with and very detailed and helpful with my selection. I would highly recommend him for your next vehicle. helpful with my selection. I would highly recommend him for your next vehicle. More

Exceptional , Over the top, exceptional! Cannot say enough, the professional, attentiveness and the best customer service I have had at a Ford Dealership. Below zero temperatures and 1.5 h Cannot say enough, the professional, attentiveness and the best customer service I have had at a Ford Dealership. Below zero temperatures and 1.5 hours from home and Scott Sitton and his staff (sorry I don't remember the other names) were able to quickly diagnose and get me back on the road in less than 30 minutes. (Air Filter clogged with snow 2012-Lincoln MKX) When my wife decides that she needs an upgrade we will definitely be shopping your way. More

Everyone that we came in contact with at the dealership were very kind and welcoming. From the front desk, to sales, to finance, and everyone in between. However our salesman Tyler went above and beyond fo were very kind and welcoming. From the front desk, to sales, to finance, and everyone in between. However our salesman Tyler went above and beyond for us. We came in with and idea and a budget and he worked so incredibly hard to get us right where we needed to be. Never once did Tyler make me feel rushed, in knowledgeable, or unwelcome. Tyler and the entire Long McArthur team treated us with the upmost respect and never pushed anything upon us. Car buying can be a very lengthy and stressful experience. But with someone like Tyler helping you every step of the way, we definitely be coming back and telling all our friends. More

Everyone one at the dealership was amazing. Was very impressed with the way things went when purchasing our used truck! Was very impressed with the way things went when purchasing our used truck! More

I have purchased two vehicles from Darin Lee at Long McArthur. They are focused on customer satisfaction. We live 3 hours from Salina and they were able to make the deal over a few texts and then even d McArthur. They are focused on customer satisfaction. We live 3 hours from Salina and they were able to make the deal over a few texts and then even delivered the car at no charge!! Other dealers need to take note. Long McArthur is the gold standard for the car buying experience. More