Long McArthur Inc

I have purchased 4 vehicles from Long McArthur. Two within 6 months of each other. The sales experience was very good. The service department was horrible. The Explorer required service that was not within 6 months of each other. The sales experience was very good. The service department was horrible. The Explorer required service that was not done properly and had to be re done. The Ranger had a defective transmission and they could not seem to get it repaired, and suspension was leaning to the left one whole inch and the dealer would not repair it, said it was within specs from Ford. I cannot recommend this dealer to anyone. Shame on you Ford for allowing these people to stay in business. I still have the Explorer and have it serviced at another dealership that wants to keep me happy. The ranger is gone, traded for another new ranger at my current dealership in Hutchinson,KS. More

We always have a great experience at Long McArthur. We have purchased more than 10 vehicles from them over the last 4 years and always have a positive experience. Rob Peterman does an excellent job. Gr have purchased more than 10 vehicles from them over the last 4 years and always have a positive experience. Rob Peterman does an excellent job. Graham Keats More

I would recommend anyone looking to purchase a car to visit with Scott Sitton. He did a wonderful job by first creating an enviroment that made me feel relaxed and comfortable. He answered my questions visit with Scott Sitton. He did a wonderful job by first creating an enviroment that made me feel relaxed and comfortable. He answered my questions with great detail and this gave me the confidence that the vehicle I purchased was right for me. Thanks, Scott for making this such a rewarding experience. More

Darin Lee and Long McArthur Ford provided an excellent car buying experience. They went above and beyond to help me find the car that fit both my financial needs and my personal wants. The experience itse car buying experience. They went above and beyond to help me find the car that fit both my financial needs and my personal wants. The experience itself was relatively quick and easy. Not only will I buy my next car from Darin and Long McArthur, but I am referring all of my family and friends there! More

SALES WAS EXCELLENT. EVERYBODY WAS HELPFUL. I WAS HAPPY WITH THE 2011 FORD PICKUP. I WOULD RECOMMENDED EVERYBODY TO GO TO LONG MCARTHUR FORD. A BIG THANK YOU TO DARIN. WITH THE 2011 FORD PICKUP. I WOULD RECOMMENDED EVERYBODY TO GO TO LONG MCARTHUR FORD. A BIG THANK YOU TO DARIN. More

Rick Rein was one of the most professional saleman i've every dealt with. He was respectful and provided space while my browsing of vehicles occured. If this salesman didn't know an answer to a question i every dealt with. He was respectful and provided space while my browsing of vehicles occured. If this salesman didn't know an answer to a question i asked, he was honest with me said "I don't know the answer to your question, but i will certainly find out and get back with you", which he did in little time at all. Rick's customer service is what car salesmans should be mirrored around. I will definitely provide my business again with this salesman-Rick Rein. More

Had a great experience in buying my new used car!! Mike Solis went above and beyond to help me get a really great deal! They even include a free car wash with service!! Best experience ever!! Solis went above and beyond to help me get a really great deal! They even include a free car wash with service!! Best experience ever!! More

Mike was very friendly and went beyond what was necessary. He made us feel very welcome and comfortable. He worked very hard to make the perfect vehicle affordable for us. We will always deal with necessary. He made us feel very welcome and comfortable. He worked very hard to make the perfect vehicle affordable for us. We will always deal with him going forward. He is the best salesman we have ever worked with. More

We were searching for a used car. We went to this dealer, and looked many different times with no one ever coming out to help us. We finally decided we were interested in a couple of cars and went i dealer, and looked many different times with no one ever coming out to help us. We finally decided we were interested in a couple of cars and went inside to talk to someone. We met someone at the door; at the time he did say his first name. I can't remember. He had us sit at a table and said he would be right over to help us. We sat there for 20 to 30 minutes. We finally decided it was not worth doing business with this company since no one ever came to talk to us to see if we had been helped. More

My wife adn I had a great car buying experience with Austin. We came in an hour before closing time expecting to just look around. Austin was willing to work with us past closing time to get our car p Austin. We came in an hour before closing time expecting to just look around. Austin was willing to work with us past closing time to get our car purchased. He was very personable and willing to go up and above to earn our business. We made an excellent choice with choosing Long Mac and expect to go back in the future for our next car buying experience. More