Long McArthur Inc

When I arrived at the dealership, there were employees attentive and waiting to help. I already had an appointment with Tony and he immediately met me and we got to work. He had notes from when we talked attentive and waiting to help. I already had an appointment with Tony and he immediately met me and we got to work. He had notes from when we talked on the phone and had looked up some vehicles he thaught might be good for me. We got right to work and went on a test drive that let me experience all the features of the suv I was driving. I decided to buy the suv and was immediatly helped with paperwork and finance. Overall it was a good car shopping experience. More

We called Darin and explained our situation. We were wanting to trade our Escape off so we could reduce our montly payment and lower our interest rate. He took our information that morning and retuned wanting to trade our Escape off so we could reduce our montly payment and lower our interest rate. He took our information that morning and retuned our call several hours later. He then called about an hour later with a deal for us. He made arrangements for my husband to come in that afternoon to look at the car and go over the proposed trade. My husband contacted me and we agreed it was a good deal for us. Darin and the finacial office started all the paperwork so that I could come out as soon as I got off work. When I arrived everything was in order and we were able to complete the deal within a very short time. We really appreciated Darin's lining everything up for us so that I did not lose any time. He helped to sync my phone to the car and to set up the keypad on the door. He was very knowledgeable and provided us with excellant customer service. We will recommend Darin and the staff at Long-McArthur to our friends. More

This is my 2nd vehicle purchased from Long McArthur, and This is my 2nd vehicle purchased from Long McArthur, and I live in north-central Oklahoma. Long McArthur and Darin Lee were recommended to me by a fr This is my 2nd vehicle purchased from Long McArthur, and I live in north-central Oklahoma. Long McArthur and Darin Lee were recommended to me by a friend, and I have to say my experience was everything I expected, and more! When I first visited, Darin and the finance department worked hard to help me get into a vehicle. A lot of dealerships wouldn't have gone the extra mile for me, but Darin and the staff made me feel welcome and took care of me. That's why I came back for my new vehicle. I would definitely recommend Darin Lee and Long McArthur to anyone, and will definitely make the drive to Salina when its once again time for a new vehicle. Thanks again, Darin! More

Austin spent several days helping me find what I wanted! He encouraged me to test drive anything I wanted and was very helpful with any questions I had about the difference in vehicles! I had never purchase He encouraged me to test drive anything I wanted and was very helpful with any questions I had about the difference in vehicles! I had never purchased a car from a dealership or purchased a brand new car before! Austin made the process very smooth and stress free! Thanks Austin :) More

Rob and the Long McArthur team went above and beyond to close the deal. They were honest, upfront and quick. They wanted to make the deal, but at the same time make sure I was completely satisfied. We were close the deal. They were honest, upfront and quick. They wanted to make the deal, but at the same time make sure I was completely satisfied. We were able to complete the deal over the phone and I did not need to set foot in the dealership. They arranged for a driver to meet me halfway from IL, get the new car I wanted and make sure everything went flawless! Need more dealerships like this! More

We went to the dealership to get a small car that got good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower good gas mileage for commuting to work. We were intersted in a Fiesta. The current ones on the lot had alot more options than we needed and the lower end of the spectrum was a manual transmission. The Sales Representative located a Fiesta that better fit our needs and had it brought in. We made arrangements to test drive it and realized it would be great for commuting, but not so great for my growing boys. We considered A Focus, but the Sales Rep showed us a basic Fusion and it was much roomier for my growing boys and had better financing and rebate options making it alot more car for the money. We did give up some on gas mileage, but think it was a good trade as we got alot more room. More

Our several visits to the dealership were very pleasant. Out salesman was most helpful and accommodating. The finance man that we worked with (name was Rob) was also very helpful. Our new car had to come fr Out salesman was most helpful and accommodating. The finance man that we worked with (name was Rob) was also very helpful. Our new car had to come from another dealer about 200 miles away. It was promptly retrieved and detailed. Dan Penner's assistant went over the car completely, explaining how everything worked. Our overall experience was very good. More

I went in to look for a truck, as I needed on for my move coming up in July. I wasn't sure of I could get financed being as I already had a note on my car. Even though I'm a person who has tattoos and pierci coming up in July. I wasn't sure of I could get financed being as I already had a note on my car. Even though I'm a person who has tattoos and piercings, Dan approached me as if I looked no different than his own son. Immediately he began digging for details on what I'd needed, and shortly after pulled up some trucks in my price range. He did everything could to get me into one of their vehicles and he did it in a manner that wasn't abrasive or rude at all. Little time lapses and I walk out with keys to my new truck. I was beyond happy. More

They were very professional to deal with and acted caring and explained things very well. They answered all questions asked of them. The sale went very smoothly. and explained things very well. They answered all questions asked of them. The sale went very smoothly. More

This was an out of state purchase and Monte made this a hassle free experience, even arranged delivery. Monte was very professional, upfront and honest through out the transaction. Car was even better th hassle free experience, even arranged delivery. Monte was very professional, upfront and honest through out the transaction. Car was even better than described. Many thanks to all the Long McArthur staff involved. Would highly recommend Monte and this dealership. More