Long-Lewis Ford of Prattville
Prattville, AL
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154 Reviews of Long-Lewis Ford of Prattville
Great service. Was able to get me in earlier than originally scheduled and no issues with completing the work under warranty. My only go to dealership for my F250 w Was able to get me in earlier than originally scheduled and no issues with completing the work under warranty. My only go to dealership for my F250 work. More
They were friendly and outstanding service! They made me aware of using my Ford Pass points and really appreciated them bringing it to my attention. They got everything taken care of for my For They made me aware of using my Ford Pass points and really appreciated them bringing it to my attention. They got everything taken care of for my Ford truck. More
service and Staff were excellent, review of issue and help solving said. Note that service rates are getting beyond the great service personel you have. help solving said. Note that service rates are getting beyond the great service personel you have. More
Hunter our salesperson good at his job Very patience. Handled all our objections. The experience was long but in the end we would buy from Long-Lewis again. Handled all our objections. The experience was long but in the end we would buy from Long-Lewis again. More
We,had a very good experience at Long alewis of Prattville. Lauren was in charge of our situation. She,was very helpful. Ford helped us with the financial part as well. I would recommend them to fr Prattville. Lauren was in charge of our situation. She,was very helpful. Ford helped us with the financial part as well. I would recommend them to friends. More
⭐️⭐️⭐️⭐️⭐️ Long-Lewis Ford of the River Region delivered from start to finish. The team was diligent, upbeat, and genuinely focused on helping us find the right truck, not just closing a sale. Communication from start to finish. The team was diligent, upbeat, and genuinely focused on helping us find the right truck, not just closing a sale. Communication was clear, pricing was straightforward, and the whole process (test drive to trade-in) was efficient and painless. You can feel the customer-first culture the moment you walk in. If you’re shopping in the River Region, skip the runaround and start here. We drove out in an F-150 and a smile. Thank you Layton White and Brad Mulligan for all of your assistance and patience. More
Always professional and friendly service. Everyone at the dealership is concerned about customer satisfaction in every aspect, whether it’s sales or service. I purchased a vehicle from them a Everyone at the dealership is concerned about customer satisfaction in every aspect, whether it’s sales or service. I purchased a vehicle from them and it had damage to the drivers side mirror that I didn’t see until a week later they still replaced the mirror for me. I really think they’re the best Ford dealership in my area. More
Our experience at Long-Lewis Ford was nothing less than an unexpected pleasure! JV Northington was a valuable asset to us in finding the car that met our needs and our budget. His no nonsense approach to an unexpected pleasure! JV Northington was a valuable asset to us in finding the car that met our needs and our budget. His no nonsense approach to customer satisfaction is only matched by his professional manner in which he represented the dealership. He is a wealth of knowledge and his energy was only matched by his product knowledge. Very pleased with the entire car buying experience at Longo-Lewis Ford, Prattville. More

