
Long-Lewis Ford of Cullman
Cullman, AL
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106 Reviews of Long-Lewis Ford of Cullman
I'm on my 4th Eckenrod F-150 truck ( 2nd Platinum ) in 11 years and couldn't be happier with the vehicles and services provided. Sales to Service is a one stop shop. Friendly and professional, always willin years and couldn't be happier with the vehicles and services provided. Sales to Service is a one stop shop. Friendly and professional, always willing to go the extra mile to ensure customer satisfaction. They make every effort to earn repeat sales. More
Great dealer and very friendly staff! They are all very helpful and extremely professional. A few snags but they were more than accommodating and work hard and timely They are all very helpful and extremely professional. A few snags but they were more than accommodating and work hard and timely More
I have always been satisfied with getting what I want there with there help to get the payments I need and Karen Dawson helps me and get a very good at helping you and getting you what you want there with there help to get the payments I need and Karen Dawson helps me and get a very good at helping you and getting you what you want More
Most of us have become accustomed to the customer experience that comes with dealing with a big dealership. Most typically they are owned by larger companies who operate under different brands and ar experience that comes with dealing with a big dealership. Most typically they are owned by larger companies who operate under different brands and are only interested in the numbers rather than the customers. There, you're seen only as a quota. There is no relationship. After decades of buying cars, Eckenrod has demonstrated that they care about the entire customer experience. They treat you like family because they are owned and operated by a family. Every single step of the process is uncomplicated, no games, just real people serving their community. I dealt with Haley, Eli and Adam and each are concerned and dedicated to ensuring your happiness as a customer. Each were respectful, kind, helpful and more than willing to meet our needs. I've seen a lot of dealerships who say they care, this one actually does. No matter if you are in Birmingham, Huntsville or points in-between, you had better give these folks a shot at your business. Ford should be exceedingly proud that Eckenrod represents their brand. More
Could not be happier with the service at Eckenrod Ford. Casey in sales was very helpful. Chris of Accessories had some good ideas. Thanks, Tal Liveoak Casey in sales was very helpful. Chris of Accessories had some good ideas. Thanks, Tal Liveoak More
Our dealer, Ms. Karen Dawson was great! I had some problems with getting my Z-Plan PIN that was entirely my fault and she went above and beyond to help me. She sat in the car that I was purchasing and problems with getting my Z-Plan PIN that was entirely my fault and she went above and beyond to help me. She sat in the car that I was purchasing and gave me a tutorial on all the features of my new Lincoln, which I greatly appreciated. Overall, my experience with Ms. Karen Dawson and Eckenrod Ford Lincoln was A+! More