Long-Lewis Ford of Cullman

The sales guy was very helpful and made sure all my needs were met took me on a tour of the dealership and was shown all of the different things that they could take care of for the vehicle that I purchased were met took me on a tour of the dealership and was shown all of the different things that they could take care of for the vehicle that I purchased More

Great experience with Eckenrod Ford. Everyone was so helpful. I would recommend them for anyone looking for great deal. Everyone was so helpful. I would recommend them for anyone looking for great deal. More

Casey was very helpful and a pleasure to work with. I would definately recommend her to friends or family as a sales associate. I would definately recommend her to friends or family as a sales associate. More

Amazing service from Derrick! Amazing hospitality and very helpful with looking for a certain make and model of the car Amazing hospitality and very helpful with looking for a certain make and model of the car More

Excellent customer service at every visit. Everyone from the sales department to parts and service are always so helpful. Everyone from the sales department to parts and service are always so helpful. More

Nathan helped my husband and son find a great truck at a great price. Nathan was very nice and patience. great price. Nathan was very nice and patience. More

They told me I was approved for a truck but they didn't help me at all help me at all More

Always a good experience can't say I've ever had a bad experience lol experience lol More

Went to this dealership looking for a specific vehicle. The Salesman was nice but the Sales Manager needs a lesson in RESPECT ! We were looking at a vehicle, actually sitting in it fixing to go on a test The Salesman was nice but the Sales Manager needs a lesson in RESPECT ! We were looking at a vehicle, actually sitting in it fixing to go on a test drive and the salesman got a phone call from the office requesting key to said vehicle. He tried explaining that he was going on a test drive with a customer and the Sales Manager insisted on getting the key and even went so far as to come out in the lot to the vehicle and demand the key. Manager stated that someone was in the office that had looked at the truck previously and they were there thinking about buying it. We were going to buy the vehicle but instead it was SOLD out from under us. The Manager never acknowledged our presence/existence when he approached demanding the key. This is total customer disrespect! We understand sometimes buyers want the same vehicles etc. but it should be handled with Respect, not total disregard/disrespect for a customer! Not to mention we had driven about 150 miles to shop at this dealership! I would NEVER recommend this dealership to anyone because of their management! More

Mr. Cheatwood made sure I was completely satisfied! The team worked together to make sure all my needs were met. I love my bronco! team worked together to make sure all my needs were met. I love my bronco! More