Long-Lewis Ford Lincoln of Muscle Shoals

I don't know where to begin with this dealership. Lets start with the employees eating breakfast at their desks when you walk in the front door at 10:00 in the morning. Next up is the fact that they can't start with the employees eating breakfast at their desks when you walk in the front door at 10:00 in the morning. Next up is the fact that they can't seem to fill out paperwork correctly. We had to make several trips to the DMV after it was discovered that they had spelled our names wrong on the title application. When I called the finance manager to complain, his response was "somebody else does that for us." Next up is the service dept. After buying a car, we had to return it for a minor repair. The attitude we got got from them was astonishing. When we called to ask why the repair was taking so long after a week and a half, they made the comment "we're not open on Saturday or Sunday" so you can't count those days. More

I could of not picked a better place to by my 2020 fusion... Tracy Denton was my sales lady and she made everything as quick and smooth as possible..Long Lewis is the only place we will buy a vehicle fusion... Tracy Denton was my sales lady and she made everything as quick and smooth as possible..Long Lewis is the only place we will buy a vehicle from! More

I just renewed my wife’s lease with Long Lewis Ford in muscle Shoals Alabama. The experience was simple and easy. I would recommend Long Lewis to anyone who is looking to buy or lease a new Ford or Lincol muscle Shoals Alabama. The experience was simple and easy. I would recommend Long Lewis to anyone who is looking to buy or lease a new Ford or Lincoln. More

Salesman was professional and knew his product well. I grew up in a family new car dealership business and am normally very critical of car dealers as a consumer these days. This group did things right, grew up in a family new car dealership business and am normally very critical of car dealers as a consumer these days. This group did things right, starting with a straight forward salesman; then deal was ok, maybe good, but dealership experience as a whole made me focus on big picture and I appreciated that. Would recommend them. More

Long Lewis is awesome, ask for Joanne! The staff have always been friendly and they have never fallen short on service. We have bought now 8 cars from long Lewis and will go back the next time. always been friendly and they have never fallen short on service. We have bought now 8 cars from long Lewis and will go back the next time. More

Great experience trading trucks with Charles Davis and the other members of the sales team at Long-Lewis. They are nice people, and all business. Thanks again Charles, look forward to trading with you a the other members of the sales team at Long-Lewis. They are nice people, and all business. Thanks again Charles, look forward to trading with you again down the road. More

Bought my second truck from Long-Lewis in Muscle Shoals. Was looking to upgrade from F 150 to F 250 and cannot be more pleased. Was looking to upgrade from F 150 to F 250 and cannot be more pleased. More

great experience with sales staff my experience at long lewis muscle shoals was excellent.My salesman Jacob Parker was the best salesman by far in all my experiences buying a new truck my experience at long lewis muscle shoals was excellent.My salesman Jacob Parker was the best salesman by far in all my experiences buying a new truck. He is honest and upfront with you on any questions you might have very nice guy.Service department I havent had any major issues with my vehicles so far but this truck has a hard shift in the transmission around 2nd through 5th gear im hoping it will smoth out in a few miles. More

It was incredible to meet a car dealer that was so genuine. Being from Rochester, NY I was skeptical especially since I bought a vehicle from another dealer in Huntsville and purchased a $23,000 lemon genuine. Being from Rochester, NY I was skeptical especially since I bought a vehicle from another dealer in Huntsville and purchased a $23,000 lemon. My dad worked for Philanz Olds, Dioguardi Autogroup, John Holtz BMW-Porsche-Audi-Mercedes, Autohaus Of Rochester (was bought out by Holtz Honda-Acura and Range Rover), Doyle Chevy, Hoselton Auto Group, Marina Dodge/Jeep/Ram and Mitsubishi. As well as several small paint and body shops. He worked as the Parts Mgr and/or body shop Mgr most places. He won’t buy a car unless he knows the salesman and still won’t trust them. He raised me to never trust a car salesman. New or used. Blake changed my opinion. I will purchase vehicles from him without question so long as he sells cars and I am looking to buy one. The finance guy, Jeff was awesome as well. More