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Long Lewis Ford Lincoln of Hoover

Hoover, AL

4.8
131 Reviews

2551 John Hawkins Parkway

Hoover, AL

35244

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131 Reviews of Long Lewis Ford Lincoln of Hoover

January 11, 2023

I have had a very good experience buying my last six trucks from Long Lewis Ford in Hoover Alabama. I have driven four hours because to buy my trucks there is no hassle to get a fair deal. My salesman S More

by johnperryray
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Charif
Jan 13, 2023 -

Long Lewis Ford Lincoln of Hoover responded

Thanks so much for the awesome review, johnperryray! :) We love hearing when our salespeople have made the sales process run smoothly. We sincerely hope to see you in again when you're ready for your next purchase! :)

December 27, 2022

I had my Ford Ranger serviced on December 13, 2022. Your staff was courteous, knowledgeable, and completed the job in a timely manner. More

by JET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Sandfur
Dec 28, 2022 -

Long Lewis Ford Lincoln of Hoover responded

Awesome review, JET! :) We appreciate your kind words and the 5 stars - looking forward to seeing you again! :)

November 16, 2022

I work for a large company and we have a fleet of vehicles and I use Long Lewis Ford all the time and I always get great service from them and I will continue to use them for all my service work in t More

by James.stevens
Recommend Dealer
Yes
Employees Worked With
Bruce William
Nov 16, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We appreciate the 5 stars, James.stevens! :) We appreciate your return business and we look forward to a continued working relationship with you! :)

October 24, 2022

This is my 3rd purchase from Long Lewis and salesman Bradley Wilson in a little over 3 years. Bradley always tells the truth and he cares. My latest purchase is a 2022 F250 which Bradley helped me spec More

by charleygar1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Wilson
Oct 25, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the kind review, charleygar1952! :) Thank you so much for taking the time to share with us about your recent purchasing experience. We'll be sure to share your review with Bradley and the rest of the team. We look forward to working with you again in the future! :)

October 19, 2022

My truck broke down near this store, I took it and they got me the quote, they lied about what they did and they charged dearly, very dearly, they are not reliable and my truck broke down 10 miles from thi More

by mauricio baccan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naomi Johnson
Nov 01, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We're terribly sorry for the poor experience you had with our Service Team, mauricio. :( We hope you understand that we would never intentionally lie about service that had been performed on a vehicle, this was an unintentional oversight on our part. We cannot say enough how sorry we are for what happened during (and after) your visit. We hope that should you need service work done again, you will give us the opportunity to prove to you that this is not how we do business and are better than this one bad experience. We do appreciate your honest feedback and we hope to see you again!

October 18, 2022

Salesman Don Mathews cares about the people and they personal concerns and needs to make there life liveable and happy More

by rlaberger100@
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mathews
Oct 19, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We appreciate the kind words, rlaberger100@! Thanks so much for taking the time to leave us a 5 star review!

Oct 19, 2022 -

rlaberger100@ responded

Best man anyone can deal with

September 19, 2022

I would like to start by saying Mr Lawson has been the absolute best salesman I have ever worked with. I have worked with over 20 salesman in the past 5 years and never has anyone ever helped me like Mr More

by EMAHAN19861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lawson
Sep 19, 2022 -

Long Lewis Ford Lincoln of Hoover responded

This is such an amazing review, EMAHAN19861! :) Thank you SO much for trusting us with this purchase and for allowing Blake the opportunity to show you how we do business. Reading this was a great start to our week and we will be sure to share your kind words and experience with Blake and the rest of the team! Take care and congratulations! Come back to see us! :)

September 19, 2022

I understand dealerships are a business to make a profit. However, when they tell me they marked up all their F-150 Lightning Line-Up by $25k over MSRP non-negotiable, it just reinforces my dislike of dealer More

by Gurim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown. They all represent the dealership so no need to add a name.
Sep 23, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We are so sorry for the negative experience you had with us, Gurim. Unfortunately we do not have a way to locate contact information for you based off of the information provided. Our General Sales Manager, Joe Burrell, would appreciate the opportunity to speak with you regarding pricing and purchasing. Please contact Joe at (205) 989-3673 at your earliest convenience. We would also like to get more specific information about what you experience so that we can investigate what happened and hopefully resolve any concerns that you had. We look forward to speaking with you!

September 03, 2022

I bought a used car from Long Lewis in August. The experiece was positive all the way through. Mr. Lawson ansd Mr Brown were friendly and helpful from start to finish. I was pleased with the treat More

by Ken Coursey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Dawson and Mr. Brown
Sep 03, 2022 -

Ken Coursey responded

Verified

Sep 06, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We sincerely appreciate the kind review, Ken! :) Thanks so much for taking the time to tell us about your experience with Mr. Lawson and Mr. Brown. We look forward to seeing you in again! :)

July 21, 2022

Google long lewis ford hoover Long-Lewis of Hoover 4.6 (1.5K) Ford dealer in Hoover, AlabamaOpen 262+ OverviewPartsReviewsCarsPhotosUpdatesAbout Reviews from the web DealerRater 4.5/5 More

by lionfishconsulting
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rena
Aug 02, 2022 -

Long Lewis Ford Lincoln of Hoover responded

We are terribly sorry for the poor experience you had with us recently. While we are unsure of your situation, we are hopeful that given the opportunity we can work through the situation together. Please feel free to contact our General Manager, Terry Poole, at (205) 989-3673. We look forward to speaking with you! :)

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