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Long Hyundai
Chattanooga, TN
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1,927 Reviews of Long Hyundai
Cedric, Ardis, and Nora were so nice, helpful, and patient with me. I appreciate the extra care in finding me the right car for my budget. patient with me. I appreciate the extra care in finding me the right car for my budget. More
I am 100 percent pleased! ! This was my first time financing and I didn't feel pressured at the least bit and I beyond love my new car! ! This was my first time financing and I didn't feel pressured at the least bit and I beyond love my new car! More
Artist Toney was the absolute best. The car I wanted was not available at their store but he made sure that I was going to get MY car! He educated me about literally every feature that The car I wanted was not available at their store but he made sure that I was going to get MY car! He educated me about literally every feature that comes with the vehicle. Artis just made this entire process a breeze especially since it was my first time purchasing a car. IT GETS NO BETTER THAN ARTIS!! More
Long Hyundai is the best! My salesperson Ardis Toney is my all-time favorite salesman. This latest purchase a 2023 Palisade is my 6th Hyundai, and I would not own any other My salesperson Ardis Toney is my all-time favorite salesman. This latest purchase a 2023 Palisade is my 6th Hyundai, and I would not own any other vehicle, or work with any other salesperson. Ardis helped me get exactly what I wanted at the price I could afford. Thank You Long for a wonderful experience. NRP More
Cedric was my salesman. He communicated well and was very personable. He filled the car up with gas during our test drive and delivered the car to my home which was located He communicated well and was very personable. He filled the car up with gas during our test drive and delivered the car to my home which was located about 10 miles from the dealership. I recommend him if you’re interested in a Hyundai. As for Long Hyundai, I paid 8% above the MSRP for my 2023 Venue. I did not purchase any additional warranties. There was no breakdown on the sales sheet for the higher price. I love the car. It is a subcompact SUV and exactly what I wanted. They also had an excellent interest rate of 2.9% through Hyundai Motor Corp for 48 months. I am very happy with my new vehicle. More
Had an issue with a service bill and the service tech, who I called, wasn't sure he could refund the small charge back to me over the phone. He said he would check with his manager and call me back the ne who I called, wasn't sure he could refund the small charge back to me over the phone. He said he would check with his manager and call me back the next day. I never got a call back so the following day I called back around 4:45PM. First receptionist told me the service tech was now on vacation but she would get a manager. I was left on hold for over 5 minutes at which point I hung up and called back. Happened again so I called back a 3rd time. Eventually left a voice mail for one of the managers. We'll see if I get a call back. Part of what pissed me off is when the receptionist asked what the issue was, before I could finish a sentence, she's talking over me and putting me on hold. This happened with two different receptionist. Incredibly rude like they are the only one's who are busy or whose time matters. For the record, The service tech I initially spoke with was great and offered to refund the charge. His follow up was inexcusable and if he was leaving on vacation should have notified someone. More
Cedric Toney is one of the best automobile sales associate that I have ever been blessed to meet. Knowledgeable of his inventory, kind, able to answer questions, kind, absolutely no pressure to buy, associate that I have ever been blessed to meet. Knowledgeable of his inventory, kind, able to answer questions, kind, absolutely no pressure to buy, and did I say he was kind. We were in the market for an SUV and he was able to find us just the perfect model for our family, a 2015 Acura MDX. With me working at various locations across the region he was also able to work with us to finalize the deal and find the absolute perfect “new” car for my wife and me. Thank you Cedric for doing a great job, caring about your customers, and being kind to all that are also blessed to meet you. If you reading this and are ever in the market or need a newer car, I would highly recommend Cedric Tomey at Long Hyundai in Chattanooga, Tennessee! More