Long Hyundai

Even though i did not purchase a car, Steven was very helpful and i will defiantly return in the future.He did everything he could to get us a great car for a great price. However, things didn't work out helpful and i will defiantly return in the future.He did everything he could to get us a great car for a great price. However, things didn't work out on my end. Great over all Experience. More

Daq was very helpful and seemed quite knowledgable in helping me find the car I wanted. He was great at showing me around the dealership and assisting my quest for a low mileage, high mile per gallon car helping me find the car I wanted. He was great at showing me around the dealership and assisting my quest for a low mileage, high mile per gallon car. More

I was very pleased with the service that I received from Long Hyundai. I felt as though the employees were very up front and willing to work with me in the decision I was making to purchase a new car. I wou Long Hyundai. I felt as though the employees were very up front and willing to work with me in the decision I was making to purchase a new car. I would recommend the dealership and the sales team to any of my friends who are looking to purchase a new vehicle. I am very pleased with my purchase. More

We drove in on a cold day window shopping but Stephen showed us the great deals. He helped us drive off in a new Car. showed us the great deals. He helped us drive off in a new Car. More

It's always scary car-shopping when you're not sure if or what you're going to get. Mr. Ardman made the experience relaxing for us. I will definitely return in the near future and ask for him. I'm sure if or what you're going to get. Mr. Ardman made the experience relaxing for us. I will definitely return in the near future and ask for him. I'm impressed with his professionalism and courtesy!! More

I recently visited from Atlanta. I'm still shopping, but Stephen was a great help and I'll definitely buy from him once I make a decision. He was very knowledgeable and not too pushy. but Stephen was a great help and I'll definitely buy from him once I make a decision. He was very knowledgeable and not too pushy. More

Left my 2011 Hyundai sonata se for a few days bc it had several small problems that were covered under warranty. My car had 47,000 miles. Greg had told me that for the 45k service, I would need a transmiss several small problems that were covered under warranty. My car had 47,000 miles. Greg had told me that for the 45k service, I would need a transmission fluid change and a fuel induction service kit along with an oil change. I did not need an oil change so I didn't get that. Turns out the owners manual has my car getting a transmission fluid change at 60k miles and not at 45k miles. I was lied to and spent money that didn't need to be spent. I will NEVER take them my business again. When I confronted them they said that bc of Chattanooga's "extreme driving conditions" they suggest getting the service done sooner. More

Salesman knew little about cars, constantly asked his dad for answers, was told car had been serviced. Finally left late that day, car had been somewhat cleaned, but still had bad odor inside, trash under se for answers, was told car had been serviced. Finally left late that day, car had been somewhat cleaned, but still had bad odor inside, trash under seat, dried food on back seat (told to use upholstery cleaner), front Long H plate loose and hanging. Told to come back in a few days, to sales bldg not service dept, for painting rusty window strips and replace foglight (told all lights worked). We scrubbed the car clean at home. Returned to Hyundai, and waited from 9am til 3:30pm when work was completed after much frustration and angry words between my husband and Nick. Few weeks later windshield wiper broke. Called service dept, agreed to come in, pay $70 before ordering. Once there, I asked for 9-24-12 service printout, told there was none. Last service done in 2009 (I think). Talked with Danny, very kind and helpful. Since then wipers replaced, oil changed, tires rotated, fluids checked. Service dept staff kind friendly and professional. I will return to service dept. I bought a 2011 Sonata and treated very professionally. I traded it for a used car and treated like a second class citizen. I will not buy another car from Long Hyundai. My mother's neighbor bought a 2012 Sonata from you all, because she liked mine so much. And by the way, I reallly do like and enjoy my 2005 Santa Fe. Oh, I had my temp plate almost 4 wks and had to have my new used car inspected (reimbursed $10). The girl said she was so busy forgot to mail it. Merry Christmas More

They were very good at keeping me informed of what was going on. They were great to accommodate my needs, assisting me in the drop off and pick up of my car. going on. They were great to accommodate my needs, assisting me in the drop off and pick up of my car. More

Long Volvo--- I bought a part on the 3rd of May. I returned it on the 4th of May. VOLVO had no money to pay me even though I had paid with $100. cash. ($29.30) After another visit and talking to S returned it on the 4th of May. VOLVO had no money to pay me even though I had paid with $100. cash. ($29.30) After another visit and talking to Steve, I still do not have a check. Today is May 29th, 2012. The ineptness, stupidity and lack of concern on Steves part have resulted in me NEVER buying another Volvo. I have owned three but no more. And no more good words for Volvos or Long Volvo. It's not the money, it is the lying and deceit that have rung my bell. I would fire this incompetent employee, unless, of course this direction came down from the top..................... More