
Loehmann Blasius Chevrolet Cadillac
Waterbury, CT
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Customer Service and wait times need drastic improvemenets If I had the option to rate on both sales and service separately I would. Sales were great. I had a great salesperson (who is no longe improvemenets If I had the option to rate on both sales and service separately I would. Sales were great. I had a great salesperson (who is no longer there) and the price was great. Service needs drastic improvement. It should not take 2.5 hrs for an oil change and I had more unpleasant experiences there than positive. The Multi point inspection they offer seems to be just a fill out the paper. Many items were overlooked with my vehicle when I brought it in and more than once I had to have it looked at by another mechanic for items overlooked by the Blasius service department. My last few visits before I stopped going the service department seemed to have some new faces, so maybe those unfriendlies are gone? Bigger is not always better Customer service speaks volumes about a business and to me is what keeps customers going back More
Nicholas Landry was professional in every regard. I found a 2021 vehicle incoming, called up to reserve it and place a deposit on it. Got my price quote and trade in. Numbers looked great. So I drove up from a 2021 vehicle incoming, called up to reserve it and place a deposit on it. Got my price quote and trade in. Numbers looked great. So I drove up from Florida to get the truck I’ve been searching for. Worried the numbers would change or some other gimmick, not one of those happened. On my initial emailed sale order, all the way to finance room numbers stayed the same (granted I didn’t add any extras). Honest, no BS dealership here! They called me to let me know they received the wires. They called me to update me on estimated delivery date (which was delayed a day but no ones fault at all you know) they were in contact every step of the way. They offered me advice on nearby hotels and dining. They even delivered with a full tank of gas and held an umbrella for me while I transferred my belongings from trade in to new truck due to rain. Couldn’t have asked for a better experience! This is how car buying should be. Period. Go check them out for yourselves. More
I was having a lot of trouble finding a new work truck. Had to go to Connecticut to get one. Frank at Blasius Chevrolet was very helpful and got me good trade in value for my old truck. No sneaky hidden co Had to go to Connecticut to get one. Frank at Blasius Chevrolet was very helpful and got me good trade in value for my old truck. No sneaky hidden costs. I appreciate that and will buy my next truck from them. Mark More
Purchased a Toyota RAV4, great experience. Easy test drive and tons of great info about the vehicle. Love our new car. Definitely recommend to others. Thanks Frank!! drive and tons of great info about the vehicle. Love our new car. Definitely recommend to others. Thanks Frank!! More
Both Sally and I were very satisfied with the service we got from your sales team . I have purchased many cars and trucks from your dealership and will continue to do so. Sally is very happy with her new Tr got from your sales team . I have purchased many cars and trucks from your dealership and will continue to do so. Sally is very happy with her new Trax. Thank you very much Mark Dorosh More
Zach McNutt spent days looking for a 2020 &2021 Equinox for me. He was extremely patient ! He took time three days for me. He tried to search the internet over & over. He was a patient., knowledgeab for me. He was extremely patient ! He took time three days for me. He tried to search the internet over & over. He was a patient., knowledgeable salesman. Thanks More
John Monell was able too get me the best trade offer for my vehicle out of many other dealerships. He worked hard to meet my high expectations that several other dealerships told me were unrealistic. Throug my vehicle out of many other dealerships. He worked hard to meet my high expectations that several other dealerships told me were unrealistic. Through the process he stayed in touch to give me all info promptly. I appreciate how hard he worked. I know he did everything he could to get me the best deal possible. I am extremely grateful and would highly recommend working with him to purchase a vehicle. I am very pleased with my purchase. More
Zack did a great job. Very flexible on the test drive, and professional in describing all the features, particularly the new safety devices. He was helpful during the delivery. and professional in describing all the features, particularly the new safety devices. He was helpful during the delivery. More
Zach was extremely helpful and professional, He was well prepared for our visit. He had a variety of choices for us and was very patient with all of our many, many questions. On our pick up day, Zach was gr prepared for our visit. He had a variety of choices for us and was very patient with all of our many, many questions. On our pick up day, Zach was great with the walk around and answering all of our questions and making sure that we were comfortable with the new vehicle and our experience there before we left I feel the he and then entire team were very friendly up front and honest. We were extremely satisfied with our new vehicle and we would highly recommend Blasius to anyone who asks More
Zach was very helpful and professional in my vehicle search, I appreciate all his time and assistance with my buying experience at Blasius. The day of purchase / pick up was very smooth and pleasant --G search, I appreciate all his time and assistance with my buying experience at Blasius. The day of purchase / pick up was very smooth and pleasant --Glenn and Zach, Thanks again! More