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Lochmandy Auto Group - Service Center

Elkhart, IN

4.2
174 Reviews

174 Reviews of Lochmandy Auto Group - Service Center

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August 26, 2024

Pleased with the service, did not try to oversell me. that is much appreciated in this day and age. More

by drbritzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Aug 27, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, David. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

August 26, 2024

The sale people were very helpful also bought at jeep wrangler in 2020 and Peggy was very helpful More

by ddoerr105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 27, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, David! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

August 26, 2024

This service center and sales department are Always friendly and easy to deal with. They take good care of my Jeep! More

by mamonefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 27, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Scott! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

August 21, 2024

They always perform the services requested with a focus on the highest level of quality and customer satisfaction! More

by hookedonjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Aug 22, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Jason! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

August 19, 2024

My 2009 Grand Caravan (bought via Tim O'Hara), needed a new head Gasket (151,000 miles - otherwise all OK.) Tony helped assure it would be covered under Chrysler's lifetime engine & power train warranty - More

by thomasdlefevre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (Service Mgr.)
Aug 22, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Thomas! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

August 13, 2024

Greg Slabach was great. He got back to me promptly. He was very easy to work with. Other salesmen were helpful too. More

by S.SHARON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Slabach
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Sharon! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

August 13, 2024

They did a great job and worked with me and my schedule to get vehicle repaired as soon as the part came in. More

by STBENTOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Steven! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

August 13, 2024

Great place to do business with, sales and service outstanding.highly recommend. Great facilities and huge selection. More

by clochmandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anderson , Morgan Drumm
Aug 13, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Craig! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

August 12, 2024

Great service! Dropped off in the express lane and my van was done in under an hour. They staff are all helpful and friendly. Very happy with my visit. More

by adelgado7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Amber! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

August 05, 2024

They do very well with communicating and keeping me updated. Unfortunately, it took over 3 hours to get through the quick service lane and I was the 3rd person in line at 7am. They need to improve th More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service not sales
Aug 06, 2024 -

Lochmandy Auto Group responded

Our Service Manager, Bob Bertog, would like to speak with you regarding your recent experience. He can be reached by phone at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com.

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