Lochmandy Auto Group - Service Center
Elkhart, IN
151 Reviews of Lochmandy Auto Group - Service Center
We dropped off our car and called by the end of the day to let us know what the issue was. The Service Dept. Tech Tony explained what he would be checking into and verifying if the parts were in house or n to let us know what the issue was. The Service Dept. Tech Tony explained what he would be checking into and verifying if the parts were in house or needed to be ordered. This was a Friday. By Monday afternoon, the vehicle was fixed and ready for pick up, The amount due matched what he said was the potential cost of the extended warranty covered this fix. Thank goodness it did! We had our vehicle back by Tuesday morning. More
I've always had good service, any time I went. Everyone is so nice. They explain everything to me. No pressure if you don't want to do something at that time. Everyone is so nice. They explain everything to me. No pressure if you don't want to do something at that time. More
Samantha is always welcoming and extremely knowledgeable about your vehicles. She is the main reason I come back to the dealership for items like tires and oil changes which could be obtained from several about your vehicles. She is the main reason I come back to the dealership for items like tires and oil changes which could be obtained from several sources. More
It took me at least 6 months to get my radio 1st one came in and it was wrong then waited about another 5 months to get one that was wright to long of a wait in and it was wrong then waited about another 5 months to get one that was wright to long of a wait More
I had to go to several departments because I needed several things taken care of. I had a good experience in each of them. Everyone was friendly and took care of my problems immediately. several things taken care of. I had a good experience in each of them. Everyone was friendly and took care of my problems immediately. More