Lochmandy Auto Group - Service Center
Elkhart, IN
174 Reviews of Lochmandy Auto Group - Service Center
Greg S. was phenomenal with helping me purchase my new truck. He’s always friendly, smiling and makes the process as easy as possible. was phenomenal with helping me purchase my new truck. He’s always friendly, smiling and makes the process as easy as possible. More
I am very disappointed in this dealership. They are very unprofessional and disrespectful with the customers. Their attitude was awful. i took my truck in to be fixed under warranty. My truck They are very unprofessional and disrespectful with the customers. Their attitude was awful. i took my truck in to be fixed under warranty. My truck was there for 3 months and was never fixed. I was told the part needed was on back order with no ETA. They tried another option, which was ordering a new transmission that would have the part my truck needed but they said a new transmission for a GMC sierra was also on back order with no ETA. After calling in several times for several weeks is when they offered a curtesy vehicle. After several months of no ETA I asked for options on just trading my truck in for a different vehicle. A sales rep told me he would look at their inventory and get back to me with different options, but he never did. After a month I searched at other dealerships. Once i told them I would be taking the truck elsewhere they made a huge deal about it and made it a hassle to be able to take my truck. I do not recommend this dealership for any of your vehicle maintenance or repairs. More
Technicians are polite and knowledgeable. Got the best possible tire replacement for my vehicle due to suggestions from folks with experience in doing so. Got the best possible tire replacement for my vehicle due to suggestions from folks with experience in doing so. More
Staff were great and helpful . They help me with all the questions I had and show me where the snacks and drink where just incase I wanted some They help me with all the questions I had and show me where the snacks and drink where just incase I wanted some More
Had a great interaction with the warranty team and setting up my recalls. Completed the job and on my way! 5⭐️ setting up my recalls. Completed the job and on my way! 5⭐️ More
Express Oil change was quick and efficient. Was charged for some kind of fuel treatment that I did not request and is not listed as a recommended service in the owners manual. I would make cus Was charged for some kind of fuel treatment that I did not request and is not listed as a recommended service in the owners manual. I would make customer aware to allow them to remove this to reduce cost of oil change. More
Peggy and the team are great. Thanks for a smooth process and great service. We appreciate it Thanks for a smooth process and great service. We appreciate it More
my experiences have been very good and will continue to use your services in the furture use your services in the furture More