Lochmandy Auto Group - Service Center

I waited over 2 hours to tell me the part wasn’t in stock. I’m bringing car in tomorrow Original appt November 30! My mother purchased a new Equinox and two times coming in for window wipers - None i stock. I’m bringing car in tomorrow Original appt November 30! My mother purchased a new Equinox and two times coming in for window wipers - None in stock More

The worst place to go to get a vehicle. Purchased a truck from them three months later the ceiling leaks I bring it back to them under the warranty and they tell us sorry not there problem Purchased a truck from them three months later the ceiling leaks I bring it back to them under the warranty and they tell us sorry not there problem they’ll schedule it to be looked at two months from now because they are busy. Not to mention the back up camera stop working again after having them fix it after a week after buying the truck. Literally the worst place to go don’t trust them with your hard earned money. More

Thanks to the professional service and help I received from the employees of this dealership. I can’t thank them enough. I have bought several vehicles from Lockmandy Motors in the past and they contin from the employees of this dealership. I can’t thank them enough. I have bought several vehicles from Lockmandy Motors in the past and they continue to work hard to help customers More

They have a great service department. We had a problem with our new 2021 GMC truck the day before we we’re leaving for a trip. We drove into there shop without an appointment they gave us a loner car and with our new 2021 GMC truck the day before we we’re leaving for a trip. We drove into there shop without an appointment they gave us a loner car and set us up so we could still make our trip and called us with up dates on the truck. They went above and beyond to make sure we we’re satisfied with everything. There sales people even came by while we were waiting to see if we needed anything. More

Lochmandy Motors service department was AMAZING! Our 2 year old Ram Promaster camper van suddenly lost power on I-90 on a Friday afternoon 2,000 miles into our 6,000 mile cross-country road trip. Because year old Ram Promaster camper van suddenly lost power on I-90 on a Friday afternoon 2,000 miles into our 6,000 mile cross-country road trip. Because the camper van is self contained, they kindly let us stay on the dealership property over the weekend until they could arrange for a loaner car. Because they were so busy, a mechanic wasn’t able to diagnose the problem until Tuesday, but a replacement PCM was quickly ordered (all parts and service under warranty) and we were back on the road Thursday afternoon. The service manager Norm was kind and helpful, Nicole was extremely efficient, and Beth went above and beyond in her words and actions, helping us feel welcome and safe as we navigated through the towing process and arranged to stay on-site over the weekend. Thanks again to a wonderful service team! More

Nichole in the service department was freaking awesome. Treated me fantastic and gave me a brand new car to drive until mine is done. John Radde Treated me fantastic and gave me a brand new car to drive until mine is done. John Radde More