Lochmandy Auto Group - Service Center

I had a $250. 00 headlight installed and it did not work. I returned to a few days later after I discovered the problem and had to get an appointment to get someon 00 headlight installed and it did not work. I returned to a few days later after I discovered the problem and had to get an appointment to get someone to help. Came back with my appointment and things were a bit confusing and they checked the light and told me that it was fine. .i showed them where it was pointing down and I was there with an appointment to get it fixed. The y got the mechanic who installed it and he found that it was installed wrong, corrected the problem on the spot and all's well. Just a little communication problem....Bill More

Great dealership with great people! They will go the extra mile to make sure that the customer is happy with their purchase. They will go the extra mile to make sure that the customer is happy with their purchase. More

We had our Jeep in for repairs due to an accident and from start to finish everyone was pleasant and professional. The repair was excellent. We ask if we could have the car serviced while it was there an from start to finish everyone was pleasant and professional. The repair was excellent. We ask if we could have the car serviced while it was there and they had it done for us. More

The work was completed as promised. The vehicle was returned clean and is working again. The vehicle was returned clean and is working again. More

My oil change took an excessive amount of time. Not because of the technicians but because of the person who processed my paperwork. I saw my vehicle was done and it took almost 40 minutes for my p Not because of the technicians but because of the person who processed my paperwork. I saw my vehicle was done and it took almost 40 minutes for my papetwork to be brought out. 15 minutes of that time was when the worker stopped and talk to another co-worker as she was walking my paperwork out. I also had an issue with a light that was not changed during my last visit. I was told about a light being out so I authorized the repair. The repair was supposedly done and I was billed for the part and labor. I quickly learned the work had not been done so I called and was told notations would be made so I could have the work done when I came back. I conveyed this to the attendant and she ignored it and insisted the bulb must have just burned out again, which means I paid for the bulb and labor twice. There are two sisters who work there that are amazing. This encounter was with a third attendant that I have never dealt with before. More

Had an apointment but when I arrived, was told their "Express" line would take close to 2 hours. I reluctantly gave them the keys. To my surprise, they had it done in 30 minutes! "Express" line would take close to 2 hours. I reluctantly gave them the keys. To my surprise, they had it done in 30 minutes! More

Unauthorized charges on bill. Problem has only been partially resolved and have not heard anything more. Problem has only been partially resolved and have not heard anything more. More

Dave Anderson is my favorite salesman ever! I have bought every car, truck and SUV from him since I purchased my first car in 1995. The service department is always clean, efficient and friendl I have bought every car, truck and SUV from him since I purchased my first car in 1995. The service department is always clean, efficient and friendly. More

Waiting on paperwork on warranty value cover gasket. And awaiting for new back window ar no charge And awaiting for new back window ar no charge More

my oil change was great, very fast, good price. will be returning to lochmandy motors will be returning to lochmandy motors More