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Lochmandy Auto Group - Service Center

Elkhart, IN

4.2
151 Reviews

151 Reviews of Lochmandy Auto Group - Service Center

Sort by
March 03, 2024

Nice experience and great people. I came in early and was checked in right away. Will be returning for more service in the future. More

by lrhorer
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Mar 07, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Lori! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 27, 2024

Gave me the amount and what needed repair set the appointment and all efficient went well More

by DIANAMOORE333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Report | Print
Feb 28, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

February 22, 2024

We took in for an oil change and tire roations and warranty claim for this visit More

by widmarjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Feb 23, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Jason! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

February 22, 2024

Lochmandy Motors service department was awesome as usual. I highly recommend them for anyone needing a service department. More

by oilert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Feb 23, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Travis! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 22, 2024

The people are very nice. Mechanics are good. Lochmandy is very nice to let me bring my dog More

by VCWESTiE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Feb 23, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Vicki! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

February 21, 2024

Work is done promptly and car is given back when promised plus service adviser goes over every detail about what looks good and what to pay attention for whether it's brakes or tires needing replacement More

by carldielijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Feb 22, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Carl. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 19, 2024

The people in your service department was excellent, but I have a hard time trusting the work being done. If you have a question why, call me. More

by hahns0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
Report | Print
Feb 19, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 16, 2024

They did a great job. Explained what was needed and took care of it quickly. More

by brown1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Feb 19, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Nathan! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

February 15, 2024

I'm having a problem with my ABS braking system on my Jeep. They worked on it for 5hrs. $800 worth. Lights are back on. So I have to schedule another appointment, and they're going to want more $$$, Th More

by mikelemmerhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob service manager.
Report | Print
February 15, 2024

Great service got me in, in a timely fashion and got me out super quick as well. Identified my issue very quickly and fixed it same day. More

by zach.robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Feb 16, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Zachary! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

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