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Lochmandy Auto Group - Service Center

Elkhart, IN

4.2
151 Reviews

151 Reviews of Lochmandy Auto Group - Service Center

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March 27, 2024

People are friendly and very helpful showroom is clean service people were very personable and nice More

by lalford1708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the service gal that helped me
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Mar 28, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Linda! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

March 25, 2024

Didn't know it was going to take this long to get it done but it worked More

by jamie_1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
Report | Print
March 14, 2024

Really friendly, courteous, quick turn a round and Liz gave me a savings coupon. Definitely recommend this dealership More

by dana21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Mar 18, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Dana! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

March 12, 2024

Very nice employees and technicians. They always do a great job! We appreciate their work. More

by terryandethel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 18, 2024 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Terry! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

March 11, 2024

great service center. The ladies working in the service center are awesome. Have great respect for the customers. More

by karolynkayrigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Mar 18, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Karolyn. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

March 11, 2024

I have always had good things to say about the Lochmandy family and their willingness to go above and beyond my expectations in every department. More

by MTICE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Mar 18, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Mark! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

March 10, 2024

It was a total waste of my time. Paid for the part the service department ordered ahead of time. Then when it comes in my service is scheduled. When I get there and am waiting for More

by jcheim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
Report | Print
Mar 11, 2024 -

Lochmandy Auto Group responded

Our Parts Manager, Tommy Coop, would like to speak to you regarding your recent experience. He can be reached at 574-264-1174 ext. 1141 or by email at tcoop@lochmandy.com.

March 09, 2024

Fixed a flat tire, quick lane is a great option that many other dealers do not offer More

by tcmoon59
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Mar 09, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Thomas. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

March 08, 2024

I was pleased with everyone I talked to at the service dept. and sales dept. Thank you all More

by KVCHRISMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beckett, Morgan Drumm
Report | Print
Mar 09, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Vickie! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

March 04, 2024

Dave was absolutely phenomenal. Found the right truck, had it delivered and done in 3 days. Stayed late to complete the sale. I have bought 3 trucks from Dave and will continue More

by sparky.cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Report | Print
Mar 07, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Mark! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

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