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Lochmandy Auto Group

Elkhart, IN

4.3
234 Reviews
Call Dealership (574) 564-5288

920 N Nappanee St

Elkhart, IN

46514

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234 Reviews of Lochmandy Auto Group

August 13, 2024

Greg Slabach was great. He got back to me promptly. He was very easy to work with. Other salesmen were helpful too. More

by S.SHARON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Slabach
Report | Print
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Sharon! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

August 13, 2024

They did a great job and worked with me and my schedule to get vehicle repaired as soon as the part came in. More

by STBENTOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, Steven! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

August 13, 2024

Great place to do business with, sales and service outstanding.highly recommend. Great facilities and huge selection. More

by clochmandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Anderson , Morgan Drumm
Report | Print
Aug 13, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Craig! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

August 12, 2024

Great service! Dropped off in the express lane and my van was done in under an hour. They staff are all helpful and friendly. Very happy with my visit. More

by adelgado7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Aug 13, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Amber! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

August 05, 2024

They do very well with communicating and keeping me updated. Unfortunately, it took over 3 hours to get through the quick service lane and I was the 3rd person in line at 7am. They need to improve th More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service not sales
Report | Print
Aug 06, 2024 -

Lochmandy Auto Group responded

Our Service Manager, Bob Bertog, would like to speak with you regarding your recent experience. He can be reached by phone at 574-264-1174 ext. 1189 or by email at bbertog@lochmandy.com.

August 03, 2024

Dave Anderson and the entire team always strive to provide exceptional service in a friendly and welcoming way. More

by james.a.kieft.1
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Report | Print
Aug 06, 2024 -

Lochmandy Auto Group responded

Thank you for your kind review, James! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

August 01, 2024

Took my new vehicle for his first oil change. They did a great job and it was no hassles for my wife! More

by MDFAIR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Drumm
Report | Print
Aug 03, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Mike! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

August 01, 2024

Great experience. From drop off to pick up, nothing but top of the line service. More

by aburtsfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony - service
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Aug 03, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Adam! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

July 30, 2024

Honestly, I don’t feel that you stand behind your warranty. I have documentation from another mechanic on an issue but you won’t look into it under warranty due to not being able to duplicate the iss More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
Report | Print
June 24, 2024

Waited two months for necessary parts to come in. Car was there on time in the morning for scheduled appointment. Had to wait half an hour for completion at the end of the day. Noticed the exterior t More

by JIM@INSIGNIAPROMOS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Drumm
Report | Print
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