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Lochmandy Auto Group

Elkhart, IN

4.3
234 Reviews
Call Dealership (574) 564-5288

920 N Nappanee St

Elkhart, IN

46514

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234 Reviews of Lochmandy Auto Group

December 22, 2023

I’ve always received excellent service from Lochmandy whether in was a salesperson or the service department staff. More

by mkladymk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 26, 2023 -

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Michelle! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

December 18, 2023

Good to work with & prompt service, but I didn't understand why I had to pay for labor when the tires were under warranty More

by sburkho
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Dec 26, 2023 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Sherri. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

December 17, 2023

i love the service that lochmandy provides. all employees are very kind and helpful. will call when i need help. More

by adamsrib1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samantha t
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Dec 26, 2023 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Juanita! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

December 15, 2023

The team took my car in from express because my tire was super low. They ended up finding a nail in my tire and got it patched up super quickly. I was in and out of there in less than 20-30 minutes. Great s More

by apenitani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mussellman
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Dec 26, 2023 -

Lochmandy Auto Group responded

Thank you for your kind review, Anna! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

December 13, 2023

On time , diagnosed the issue, were fair, they did not over charge and got my vehicle back to me the same day. More

by firemangmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Stephanie
Report | Print
Dec 26, 2023 -

Lochmandy Auto Group responded

Thank you for your kind review, Geoffrey! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

December 13, 2023

I waited over 2 hours to tell me the part wasn’t in stock. I’m bringing car in tomorrow Original appt November 30! My mother purchased a new Equinox and two times coming in for window wipers - None i More

by Dawn Roberts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori in service told me November 29 it should be fixed on November 30 for scheduled appt.! I’m hoping with the holidays it will be fixed!!
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December 13, 2023

Service Dept. is so efficient and professional! Not used to having a service dept. that is so on top of things! By far, the best customer experience I have ever More

by bspiritoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the women that work in the service dept for check-ins and pick-ups
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Dec 26, 2023 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Brynne! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

October 31, 2023

Just bought my 10th car from Peggy Harman. she is the best . I would not use another sales person. More

by leonard.linda4077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
peggy harman
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August 09, 2023

Peggy Harman is the best. I have bought several cars from Peggy and she is always wanting to get the right car for you. I just purchased my new GMC Terrain and although I ha More

by jackiemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peggy Harman
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August 03, 2023

Peggy was not only persistent, but patient and understanding. Mike also was patient and kind with all the changes that took place. They both wanted to meet my needs and wants. I am very happy w More

by norma5746
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Harmen
Report | Print
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