Lochmandy Auto Group

Had warranty work done and I now have a recurring Service Brake Assist message. Been there 3 times to get my truck fixed and now I have to go back a 4th because it came back. Brake Assist message. Been there 3 times to get my truck fixed and now I have to go back a 4th because it came back. More

Service Dept has always taking care of my Jeep I’m very satisfied with our work and the service that they have done as well as customer services all excellent satisfied with our work and the service that they have done as well as customer services all excellent More

We experienced very good customer service along with clear communication. We will continue to bring our vehicle to Lochmandy. clear communication. We will continue to bring our vehicle to Lochmandy. More

Great to talk with the service staff. Very helpful and honest about what needs to be done or what can wait. Very helpful and honest about what needs to be done or what can wait. More

Was great full on being notified of the recall. Not impressed on no call back or follow up of touch up paint that I ordered, and never got. Not impressed on no call back or follow up of touch up paint that I ordered, and never got. More

I had a pleasant experience working with Lochmandy Service Center. Booking my appointment online was simple and the service team was wonderful! Service Center. Booking my appointment online was simple and the service team was wonderful! More

Greg S. was phenomenal with helping me purchase my new truck. He’s always friendly, smiling and makes the process as easy as possible. was phenomenal with helping me purchase my new truck. He’s always friendly, smiling and makes the process as easy as possible. More

I am very disappointed in this dealership. They are very unprofessional and disrespectful with the customers. Their attitude was awful. i took my truck in to be fixed under warranty. My truck They are very unprofessional and disrespectful with the customers. Their attitude was awful. i took my truck in to be fixed under warranty. My truck was there for 3 months and was never fixed. I was told the part needed was on back order with no ETA. They tried another option, which was ordering a new transmission that would have the part my truck needed but they said a new transmission for a GMC sierra was also on back order with no ETA. After calling in several times for several weeks is when they offered a curtesy vehicle. After several months of no ETA I asked for options on just trading my truck in for a different vehicle. A sales rep told me he would look at their inventory and get back to me with different options, but he never did. After a month I searched at other dealerships. Once i told them I would be taking the truck elsewhere they made a huge deal about it and made it a hassle to be able to take my truck. I do not recommend this dealership for any of your vehicle maintenance or repairs. More

Technicians are polite and knowledgeable. Got the best possible tire replacement for my vehicle due to suggestions from folks with experience in doing so. Got the best possible tire replacement for my vehicle due to suggestions from folks with experience in doing so. More

Staff were great and helpful . They help me with all the questions I had and show me where the snacks and drink where just incase I wanted some They help me with all the questions I had and show me where the snacks and drink where just incase I wanted some More