Livermore Ford
Livermore, CA
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545 Reviews of Livermore Ford
Awful service at the use car sales department ,rude pushy crooks, false advertising, ( Jay sales guy @ Livermore Ford ) I bought a car that supposed to be a one owner clean title vehicle, and what do I got a crooks, false advertising, ( Jay sales guy @ Livermore Ford ) I bought a car that supposed to be a one owner clean title vehicle, and what do I got a car rental possibly from hertz , this guys are are as shameless as they get, avoid at all cost , take me as an example don’t be fooled More
Great experience. Very knowledgeable, positive attitude and low pressure. Finance manager was a pleasure to work with. Definitely worth the 5 hr drive. I will be buying a new truck soon and will be maki and low pressure. Finance manager was a pleasure to work with. Definitely worth the 5 hr drive. I will be buying a new truck soon and will be making the trip over to Livermore so see Steve again. large inventory, great prices and friendly attitude. More
F-150 Made tougher and I made the right choice!!! Look for Grant! He will assist you to the best of his knowledge. Very dedicated to his work! I love the passion! for Grant! He will assist you to the best of his knowledge. Very dedicated to his work! I love the passion! More
It was a great experience. There was no pressure from anyone. Everyone encountered was very friendly. Would definitely buy another car there. The finance manager was great! Thank you for this positi anyone. Everyone encountered was very friendly. Would definitely buy another car there. The finance manager was great! Thank you for this positive experience. More
The buying process was ok. Alessandro, my salesmen wasn't pushy or anything. I had researched the car I wanted, new exactly what I was getting and that was fine. The problems came after I left the. I was pro pushy or anything. I had researched the car I wanted, new exactly what I was getting and that was fine. The problems came after I left the. I was promised a full detail and that the car would look like a new car. I was told to bring it in on Thursday. I called Tuesday to confirm. They had no idea what I was talking about and said they would never call me back. I left s message with Alessandro and he never called back. It's this kind of dishonesty and poor customer service that taints the whole experience. The paint needs to be buffed and all 4 wheels need to be re-finished, all promised to me, and still no communicating weeks later. Very disappointing. More
I am still waiting for. Repairs to be done on my car.promised it would be taken care of last week. Ordered parts. Have not heard back. Teri. Rotter car.promised it would be taken care of last week. Ordered parts. Have not heard back. Teri. Rotter More
Jay provided a pleasant experience with purchasing my latest car. When I learned on Christmas Day that Lincoln and Ford would no longer be making sedans after 2020, I immediately started shopping for a latest car. When I learned on Christmas Day that Lincoln and Ford would no longer be making sedans after 2020, I immediately started shopping for a newer MKZ Hybrid to replace my 2012 MKZ Hybrid. With only a week till the end of the 2020, inventory was limited. However, Jay was able to think outside the box and found me the perfect replacement. More
We spoke to salesman Joe Fogarty on phone 30 minutes before arrival about a new car on the lot. By the time we arrived, he had the car pulled out ready for viewing and test drive. His explanations of fe before arrival about a new car on the lot. By the time we arrived, he had the car pulled out ready for viewing and test drive. His explanations of features and functions were clear and thorough. He was patient and attentive throughout the process, even when we transferred belongings from trade-in car. Mozie Razawi in Finance helped us get through the numbers and contracts smoothly, answered all questions, and offered options based on our vehicle use. Overall, we are very pleased with the vehicle selection, pricing, sales, and contractual aspects of this dealership More