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Lithia Volkswagen of Des Moines
Johnston, IA
1,702 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,702 reviews
October 05, 2010
Please do not waste your time and money, they are not honest and do crappy work. Each time me or my husband take our cars for a service, we find additional issues the next day after visit. That cannot be honest and do crappy work. Each time me or my husband take our cars for a service, we find additional issues the next day after visit. That cannot be a simple coincidence! We are deffinitely not comming back! More
by aknel
Employees Worked With
Dave
Helpful December 05, 2009
It was more the other service managers that helped him were very rude. We had a service recall 4-5 months ago on heated seats and brake lights that did not work. When we got it back the covers to the seat were very rude. We had a service recall 4-5 months ago on heated seats and brake lights that did not work. When we got it back the covers to the seat rails were on the floor in back seat. We ended up just putting them on.(only 1 screw each). We use seat covers so when it got cold we noticed the seat heter on the passenger side was not working. Took seat cover off and a 1-2 inch hole was there. We originally thought is was a cig burn due to people walking by and bought a used seat. Once we figured it out we took it in. They told us that they had not taken out the passenger seat only the switch to that seat. Even though the rails were off and they were very addiment about it. They sent pic to VW and VW would not warranty work and niether would Litha. Since it is a '04 I could deal with it and we had purchased the used seat for $100. But when asked Litha to install it they said 1.5 hours and over $180. I can remove seat in 10 minutes and am not a mechanic. The only issue I have is I do not have the large star tool to take off seat belt holder so I will have to buy one. We were considering a new Audi but since Litha is only Audi dealer in area we will look at Cadillac and BMW. More
by patrickj317
Employees Worked With
Brad,
