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Lithia Toyota of Missoula

Missoula, MT

3.1
494 Reviews

4001 Brooks Street

Missoula, MT

59804

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494 Reviews of Lithia Toyota of Missoula

September 08, 2021

Unprofessional!!! They only care up to the sale and then you are nothing. Don’t buy warranty. It doesn’t help. They book you out months. Mike is a crooked sales manager with horrible customer service More

by Brandiemoses76bclark
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Bramsen, Michael Calloway, Rodger Hubley, Brian Jenkins, Brian Mohn, Jeremiah Nelson, Randall Paul, Breah Pettigrew, Ashley Robertson
June 23, 2021

Really tried to pull one over on me buying a new car. Would not budge on MSRP. abusive interest rate. Very much low balled the trade in. Pushy sales guy. Was calling my wife "Doll" Went to anothe More

by trebligb
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Zachariasen
April 24, 2020

Very good experience Stopped into the dealership to look at trucks we had seen advertised online, ended up buying a used Tundra - Robert Haeger was absolutely great to wor More

by Lp2260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Haeger
January 29, 2020

Bought a new Highlander! Wade, was polite, knowledgeable and friendly. A pleasure doing business with him. We found the prefect car for us, and am so grateful for his knowle More

by lauriesherve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Rummel
January 26, 2020

service Megan is on top of her game, excellent customer service with a smile. It was a great experience. The 25 word minimum is a bit much when a few words More

by mtboomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
January 24, 2020

Excellent Brought my 2019 Highlander in for routine oil change and tire rotation. The service dispatcher was super friendly and explained everything to me. Ev More

by Taunya’s Challenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kaminski
January 23, 2020

Excellent Service Brought my Tundra in for an Air bag recall. The service appointment was scheduled quickly and the work done promptly and efficiently. I will utilize More

by kmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan McCarthy - Excellent, Shane Bramsen
January 20, 2020

Great to deal with, friendly and knowledgeable staff. Megan in service was great. She got me in and out quickly for my first visit with my Tacoma. More

by Selwayguide
Recommend Dealer
Yes
Employees Worked With
Megan in service was great
January 09, 2020

Super friendly service gal, efficient. Quick turn around time, love it that they keep things so neat. Clean shop, easy access in and out. Appointment was on time. Over all great experience! More

by Dwess
Recommend Dealer
Yes
Employees Worked With
Service desk gal, 5stars
January 06, 2020

excellent team Quick phone call, Got same day appointment, staff professional and friendly on the phone. Service team super busy, but very helpful and courteous. W More

by Nancy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Bramsen, Wade Rummel
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