Lithia Toyota of Missoula
Missoula, MT
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494 Reviews of Lithia Toyota of Missoula
New car services Service Rep went out of her way to get me Services quickly. Very customer friendly. I also had a tire issue that I was not sure I wanted Lithia to d Service Rep went out of her way to get me Services quickly. Very customer friendly. I also had a tire issue that I was not sure I wanted Lithia to do because of shop charges by a dealership vs my personal tire shop. She assured me rates were competitive. Very satisfied with overall service. More
Dependable work and good customer service. They were very busy that day.so things were a bit slower as far as customer service is concerned. Typically I am in and out in 15 minutes for an oil They were very busy that day.so things were a bit slower as far as customer service is concerned. Typically I am in and out in 15 minutes for an oil change. I allowed myself 45 minutes given the past quick service. But it took longer and I was late to work by 5 minutes. I work close by. Otherwise, I feel confident taking my car there to be serviced. Never a problem. More
Prompt and efficient Oil Change As always, my oil change was done quickly and they checked other items on the car - brakes, filters, etc. I was done in 1/2 hour . As always, my oil change was done quickly and they checked other items on the car - brakes, filters, etc. I was done in 1/2 hour . More
Attention to detail I received prompt service, friendly attention and a nice welcome. When I asked about tires I got a prompt price as well as a good product evaluation t I received prompt service, friendly attention and a nice welcome. When I asked about tires I got a prompt price as well as a good product evaluation that was helpful in assuring me the tires I’m riding are sufficient and should be good through the winter. More
great Chuck took his time with me and answered all of my concerns. I didn't feel rushed at anytime. Thank you very much for that. Chuck took his time with me and answered all of my concerns. I didn't feel rushed at anytime. Thank you very much for that. More
Outstanding customer service My Toyota Tacoma was brought in for manufacture recall maintenance. The Lithia crew got me in, assessed the problems and were able to get parts and co My Toyota Tacoma was brought in for manufacture recall maintenance. The Lithia crew got me in, assessed the problems and were able to get parts and complete the extensive replacements all in one day. They even offered free shuttle service to get me home and back. I honestly did not expect this sort of customer service from a dealership. Lithia Toyota provided me with outstanding customer service. Keep up the good work. More
Preventative Maintenance Service on Toyota 4Runner Even though we bought our Toyota 4Runner in Kalispell (because the color we wanted wasn't available in Missoula), the service we receive from Lithia T Even though we bought our Toyota 4Runner in Kalispell (because the color we wanted wasn't available in Missoula), the service we receive from Lithia Toyota of Missoula is always excellent. Very courteous fellas in the oil change bays and a friendly reminder from Kat always helps. Thank you! More
Service staff The young lady who checked me in and out was very helpful, friendly and courteous. Service manager also fixed my doors so all automatically unlocked. The young lady who checked me in and out was very helpful, friendly and courteous. Service manager also fixed my doors so all automatically unlocked. More
Found the truck I wanted Not the best deal I've ever made, but we got it done with minimal stress. Fair trade in. Beautiful new truck with the longer bed I really need. Thanks Not the best deal I've ever made, but we got it done with minimal stress. Fair trade in. Beautiful new truck with the longer bed I really need. Thanks! More
Friendly and upfront with all information. I had Tom as the main Dealer. He was very upfront, pointed out all of the beneficial accessories and was VERY friendly and professional. Kale was the I had Tom as the main Dealer. He was very upfront, pointed out all of the beneficial accessories and was VERY friendly and professional. Kale was the financial person and was one of the nicest and friendliest people I've met. He helped us get the best deal possible and even modified the extended warranty to cover any remote possibility of anything going wrong. Very impressed. More