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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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January 02, 2025

Michael is the best! Always friendly, efficient, and goes the extra mile. Great service, great people. Thanks Subaru! More

by makeupbymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Makeupbymel, we really appreciate your great feedback! Our team is available should you require any extra help.

December 31, 2024

Very professional, efficient and communicative! My, service agent Was courteous and kind. I would totally recommend Lithia Subaru More

by lbaldwin37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gomez Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Lbaldwin37, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 31, 2024

Fair and reasonable with the plan of routine service. Understanding of cost and time limitations. I was only disappointed by not topping off fluids and paying that much for maintenance. They could have d More

by vproton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Vproton, we really appreciate your great feedback! Our team is available should you require any extra help.

December 31, 2024

Always been well treated by dealership, both in sales and service. Very professional and friendly. I always enjoy my visits there. More

by pretzer53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Pretzer53, we really appreciate your great feedback! Our team is available should you require any extra help.

December 30, 2024

The Lithia Subaru SERVICE department is great. Michael has been our regular advisor, but on our last visit Jonathan really did a great job, too. They've both made a point of referencing the CPO More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Philip, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2024

Jonathan was a great service manager. He knows how to get the job done and on time. Nothing but good things to say about him More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Thanks for the positive star rating, Chris! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

December 25, 2024

The Service department employee I worked with was nice and prompt with good customer service. If you’re going to do express oil change call prior because the times always change when they take the last ca More

by SamFlor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nhia Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lithia Subaru of Fresno responded

Samflor, we really appreciate your feedback! Our team is available should you require any extra help.

December 22, 2024

Brandon has been a great service advisor to our family, you can always depend on what he says More

by kwinden2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Lithia Subaru of Fresno responded

It's wonderful to hear that Brandon has been such a reliable service advisor for your family! We truly appreciate your trust and are glad to know he’s been able to assist you. Thank you for sharing your positive experience, and we look forward to helping you again soon at Lithia Subaru of Fresno!

December 21, 2024

Subaru customer service will go the extra mile to care for vehicle and the customer. I highly recommend choosing Lithia Subaru! More

by Ann Overstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Customer Service
Dec 24, 2024 -

Lithia Subaru of Fresno responded

It’s great to hear that you had such a positive experience with Lithia Subaru of Fresno! We truly appreciate your recommendation and are happy to know that they went the extra mile in caring for both you and your vehicle. Thank you for sharing your feedback!

December 20, 2024

Car was serviced in under an hour while I waited. Staff was courteous and efficient even with a late afternoon appointment. More

by kat37g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Lithia Subaru of Fresno responded

Kat37g, we really appreciate your great feedback! Our team is available should you require any extra help.

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