Lithia Subaru of Fresno - Service Center
Fresno, CA
567 Reviews of Lithia Subaru of Fresno - Service Center
On time , clean waiting area, no political shows on the tv great snacks as always friendly people tv great snacks as always friendly people More
Always a good experience. Brandon saved the day when the tires I had ordered weren’t actually ordered. He came up with a solution quickly and took care of the problem. Brandon saved the day when the tires I had ordered weren’t actually ordered. He came up with a solution quickly and took care of the problem. More
Service department service is fine. Service department provides timely service. Paperwork is easy to understand. Service department provides timely service. Paperwork is easy to understand. More
Love this dealership, my service dept rep Jose was great, he was professional and quick with the updates! he was professional and quick with the updates! More
Awesome staff, very efficient and easy to wait and work on my compost the same time. on my compost the same time. More
Great people and techs. Nice to have a personable shuttle driver as well. I recommend Lithia Subaru in Fresno. Nice to have a personable shuttle driver as well. I recommend Lithia Subaru in Fresno. More
Your staff always kind, patient and helpful. Clean waiting room and appreciate the coffee and snacks👍. Thank you I have two Subaru vehicles, and will gladly purchase additional when the time Clean waiting room and appreciate the coffee and snacks👍. Thank you I have two Subaru vehicles, and will gladly purchase additional when the time comes. Appreciate your outstanding service. More
Mike Jepson is always there for us with excellent explanations and patience. They finished our a/c repair in one day and kept us informed throughout. Pick up was a breeze. explanations and patience. They finished our a/c repair in one day and kept us informed throughout. Pick up was a breeze. More
Two times I’ve gone to have the recall done and both times failed. The second time someone was suppose to call and let me know if they had the part which no one did. So I went to my appointment and then times failed. The second time someone was suppose to call and let me know if they had the part which no one did. So I went to my appointment and then I dropped off my car, almost four hours later they tell me they could not do the service because they didn’t have the part. That’s was so unprofessional and a waste of my time. One time fine but two times, and yet no one has called me yet to let me know if they ordered the part. If they had another location I would go there instead of the one I went to. So no I wouldn’t recommend this location. More
Josh at lithia subaru is professional, understanding and personable. The service department was more than reasonable in maintaining confidence and trust in difficult situations that customers can face with personable. The service department was more than reasonable in maintaining confidence and trust in difficult situations that customers can face with their primary transportation. I met technicians in the background that are unwavering in their commitment to excellence. This is not a one-off, it's a measured flow of an efficient process every time! There are the the occaisional minor exceptions inherent in every service industry, and they seem to have back-up and contingency planning without excessive delay. This is unusual in my 50 yrs experiences with auto dealers. Before Lithia, I was jaded on the prospect of visiting a distributorship, but now, I drop off, have a piece of fruit and a coffee, check ot the latest models, and scheduled service is a breeze! I'll be looking forward to what's next from Subaru. More