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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
429 Reviews

429 Reviews of Lithia Subaru of Fresno - Service Center

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December 08, 2024

Friendly, professional, communicative. Lithia Subaru service is hands down my favorite and only place to service my Forester. My car is 8 years old and runs perfectly. More

by sabrinarobinson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Sabrinarobinson72, we really appreciate your great feedback! Our team is available should you require any extra help.

December 08, 2024

Put in new battery and took service department 10 days. Radio does not work now. Have to take back More

by lindam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Lindam, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (559) 438-6200 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

December 07, 2024

Very good service and very quick. Will recommend to others that have a suburu. Great More

by Mirdle57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Mirdle57, we really appreciate your great feedback! Our team is available should you require any extra help.

December 06, 2024

Brett was especially helpful knowing I had an emergency. I was in and out quickly. Also, it was good to see Noli the chauffeur is still there. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Cabaigao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Joan, we really appreciate your great feedback! Our team is available should you require any extra help.

December 04, 2024

I had to replace my car battery and scheduled an appointment for Monday morning. Pulled up to the service express line and was seen right away by an associate. They verified my info and I went insid More

by Arielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lithia Subaru of Fresno responded

Arielle, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 03, 2024

The facility is great and initial greeting by the service team was superb. Disappointed that it took two days to complete. I was not offered the current discounts on the services provided. More

by Timconboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lithia Subaru of Fresno responded

Hello Timconboy, thank you; we appreciate your feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 02, 2024

Customer service was awesome, Service Manager John was amazing with his knowledge of service benefits for vehicle More

by nanabaeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lithia Subaru of Fresno responded

Nanabaeza, we really appreciate your great feedback! Our team is available should you require any extra help.

December 02, 2024

Everything went according to plan. The service was completed in a timely manner. The service dept. did an excellent job. Thank you, Fred Peterson More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lithia Subaru of Fresno responded

John, we really appreciate your great feedback! Our team is available should you require any extra help.

November 30, 2024

The customer service provided excellent service. The waiting room is comfortable and cozy, with an amazing coffee machine. More

by flexo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lithia Subaru of Fresno responded

Flexo, we really appreciate your great feedback! Our team is available should you require any extra help.

November 29, 2024

Prompt and professional service Friendly staff and comfortable waiting lobby. I recommend this dealership highly ☺️ More

by mariaptl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Flud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Lithia Subaru of Fresno responded

Mariaptl, we really appreciate your great feedback! Our team is available should you require any extra help.

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