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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
431 Reviews

431 Reviews of Lithia Subaru of Fresno - Service Center

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May 09, 2016

Express Service I have enjoyed excellent customer service from this team every time. They are sincere and seem to strive to delight, not just satisfy the customer. More

by zalaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gervin
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit to our Service Department. We are so happy that you enjoyed your visit here. We look forward to seeing you in the future. We strive to make customers for life.

May 07, 2016

Very Helpful People in the Service Department My 2016 Subaru Crosstrek had a dead battery for an unknown reason. Everyone was very helpful and got my problem solved.. The car is now working fine More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Bringetto
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know that you are happy with the service that you received. We try to make your visit to our facility as quick and painless as possible. Thank you for leaving a great review.

May 06, 2016

Easy, good I went in, the took my car and told me there was a recall on the brakes. I left and asked them to call me when its done. They call me and say they c More

by JACK_ATTACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for leaving us a great review. We are pleased to hear that you where happy with our service. We strive to get our customers in and out in a timely manner. We know your time is valuable. We look forward to seeing you on your next service.

May 05, 2016

Expess Service Marina was very helpful with my concerns and the service was timely and efficient. This is the second time I typed this and I would like to be done. More

by KSW444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Moreno
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review, I will e sure to let Marina know that you sent this in. We appreciate you comments and feedback. We look forward to seeing you on your next service.

April 30, 2016

Timely, efficient service New car, the first Subaru we have owned, our very first service needed. We were very pleased that it was a such a good experience! More

by leenjan
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Sara Kristopher
May 05, 2016 -

Lithia Subaru of Fresno responded

Thank yo for letting us know about your last service. We look forward to seeing you again in the future. Please let us know if there is anything else we can do.

April 23, 2016

Express oil change It was quick and hassle free and they have a comfortable waiting area with free coffee and donuts! I arrived at 6:50am and they opened promptly at 7: More

by Meechies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a female who met me at the service line and I forgot her name
Apr 25, 2016 -

Lithia Subaru of Fresno responded

Thanks for the great review. We love hearing that the coffee and donuts are such a hit. We strive to make it a pleasant visit. We look forward to seeing you on your next visit.

April 22, 2016

Excellent experience I was at the Subaru Dealership to check a problem with an engine light, a tire losing air pressure, and an oil change. Professional staff with very go More

by Mihai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Wood
Apr 25, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review. We are pleased that we here able to get all your needs taken car of in a timely manner. We appreciate all the kind words. We look forward to seeing you next service.

April 16, 2016

Service: Scheduled oil change Service was fantastic and professional. I was treated with the utmost respect throughout the entire time I was there. Process was to take around 45 m More

by Wm Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Hispanic lady, forgot her name. Very polite.
Apr 19, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review. We look forward to seeing our customers in for service. Please do not hesitate to let us know how we are doing. See you next service.

April 13, 2016

greatest service ever.!!! it is so wonderful to have smiles greet me, to have my oil changed quickly, to be given a ride to and from while I wait. thanks for the best service More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I had learned her name.
Apr 19, 2016 -

Lithia Subaru of Fresno responded

So glad you enjoyed the convenience of our courtesy shuttle. We try and make your service experience as pleasant as possible. See you next service.

April 07, 2016

Best Car Ever! I love this place. I have been here twice with my car. I had appointments both times, but when I arrived early they got me right in, no waiting. Ev More

by Michael17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2016 -

Lithia Subaru of Fresno responded

Michael: We appreciate the kind words. We are so glad to hear that you find comfort in being at the dealership. We try and make it as easy as possible to get in for service and have a nice place to wait. We value feedback as well. If there is ever anything you see needing improvement please do not hesitate to let us know. We are looking forward to many years of service with you.

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