Back

Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
530 Reviews

530 Reviews of Lithia Subaru of Fresno - Service Center

Sort by
June 24, 2018

Good service Oil change and tire rotation completed on time, as promised. Abraham was very nice in explaining status of work, and additional services needed in th More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Jun 27, 2018 -

Lithia Subaru of Fresno responded

We appreciate your feedback. We will be sure to share this with Abraham. We look forward to seeing you in for your future service needs.

June 17, 2018

Great experience I worked with Luke and he was great at making sure I had what I needed. Unfortunately, my car had to stay at Lithia for 2 weeks getting worked on, but More

by lsweet21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Jun 27, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We do appreciate you taking the time to let us know how we did. We appreciate you business and look forward to helping with your future service needs.

June 13, 2018

Service center experience Great experience! Worked with a service rep named Mr. Luke Fisher whom was fantastic, very helpful and wonderful personality. Would definitely recomme More

by afacio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harbin, Luke Fisher
Jun 14, 2018 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit with us. We will be sure to let Luke know that you submitted this review. We appreciate your business and look forward to seeing you in for your future service needs.

June 11, 2018

Pure excellence, they should be a 10 STAR rating in my book. I had an unexpected issue check engine light -- brought it in late Tuesday after service was closed but service manager was there I was a little panic More

by JunaTuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Jun 14, 2018 -

Lithia Subaru of Fresno responded

We are so pleased to hear that we where able to get you taken care of and on the road to your graduation. Thank you for taking the time to write such a positive review for us. We value your business and look forward to helping you on your next service need. Thanks again.

June 05, 2018

Caring team From making the appointment through completion of work everything was easy, pleasant & top notch! The work was completed in a timely manner & even the More

by BTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Nielsen
Jun 06, 2018 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know about your recent visit. We will be sure to pass this along to our staff. We look forward to seeing you on your next visit. Take care.

May 23, 2018

Great service. Very friendly. Great service. Very friendly staff. Very helpful. I will tell all my friends and close ones to go to Lithia Subaru. Service department is very hel More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name but very helpful gentleman.
Jun 06, 2018 -

Lithia Subaru of Fresno responded

We appreciate your kind words. We try and make every visit a pleasant one. We look forward to seeing you in on your next visit.

May 20, 2018

Easy,efficient, and the focus was on my satisfaction I was greeted in the service bay and told I would be helped shortly and this guy (sorry I didn’t get his name) sent Abraham over. Abraham was thorough More

by Tmw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abraham and Christian
Jun 06, 2018 -

Lithia Subaru of Fresno responded

We appreciate you sharing your experience with us. We will pass this along to Abraham and our management team. Thank you for taking the time to let us know how your recent visit went. We look forward to seeing you in for future visits.

May 17, 2018

Everything went as scheduled Had a 10 am appt for an oil change was out by 10:45. Friendly staff, good coffee in waiting room. Service was free under my plan More

by littleminkee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
abraham rodriguez
Jun 06, 2018 -

Lithia Subaru of Fresno responded

Thank for your feedback. We appreciate you taking the time to let us know how we are doing. Thanks again.

May 13, 2018

enable "eyesight" The "Advisor" listened to your problem with the car. Very courteous and patient. They are all very friendly. Very relaxing when waiting for someone to More

by subarubaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2018 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to share your recent visit with us. We look forward to seeing you in for your future service needs.

May 12, 2018

Amazing service Everyone was so friendly and helpful with any question I had. They all had smiles on their faces and welcomed me into the Subaru family. More

by Gabrielleallyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Lithia Subaru of Fresno responded

Thanks for the feedback. We try and make each experience here a pleasant one. We are so pleased to welcome you to our Subaru family. We look forward to seeing you in for future service needs.

...
38
...