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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
433 Reviews

433 Reviews of Lithia Subaru of Fresno - Service Center

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January 02, 2017

Oil change & tire rotation Called one day before needing an oil change and was in & out the very next day. Tire rotation was also completed. Very happy with the entire experie More

by Jimmy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We appreciate the feed back.

December 30, 2016

Fast and friendly This Suburu dealership takes care of my Forester quickly and efficiently. They let you know how long the service will take, and you can relax in their More

by Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Jan 03, 2017 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know how we are doing. We are so glad we were able to get you taken care of so quickly. We look forward to seeing you on your next service.

December 24, 2016

Good Service This is my second Subaru and this dealership has been great. I make appointments online which is convenient. They send out reminders, which I like. More

by jrba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith M.
Jan 03, 2017 -

Lithia Subaru of Fresno responded

Thanks for taking the time to let us know how we are doing. We appreciate the kind words and look forward to seeing you in for services.

December 23, 2016

recall and oil change completed smoothly dropped my car off, got the shuttle. worry free service by Lithia Subaru as always. the lithia service advisor called my several times to provide up More

by eblunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Maze
Jan 03, 2017 -

Lithia Subaru of Fresno responded

We appreciate your business and you taking the time to let us know how we are doing. We strive to take care of each of our customers and make the experience here as painless as possible.

December 23, 2016

Tire replacement I was satisfied with the service I received. I do not like to do surveys so please accept this as I have written. This is my second Subaru and if I More

by Subaru Accident Survivor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the employee's name, but I was pleased with the help given to me.
Jan 03, 2017 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to write this. We look forward to seeing you in for services, and appreciate your business.

December 19, 2016

Quick oil change I went in without an appointment for a oil change. I was greeted and had the service written in a few minutes and everything was completed in 30. I More

by 14Legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Jan 03, 2017 -

Lithia Subaru of Fresno responded

Thanks for letting us know about you experience here. We strive to get you in and out as quickly as possible. We look forward to seeing you in for your future service needs.

December 08, 2016

Great Service / Outstanding Dealership Great customer service from the time my wife and I purchased our Subaru Outback from Ed Monson to this most recent trip to the service department at L More

by Bronco Buster 1885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Monson
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Congratulations on the purchase of your new Subaru. We are pleased to hear that Ed took such great care of you and your wife. Thank you for taking the time to give us your feedback. Welcome to the Subaru Family.

November 28, 2016

Still withholding my recommendation... once bitten twice shy I've had some problems in the past with this dealership's service department that had made me question whether I would buy another Subaru, but their s More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We are very pleased to hear that you can see the changes that we have made to improve our service department. We value feedback such as yours. We will also be sure to let Jacob know that you appreciated his communication and service. We value your business.

November 25, 2016

Service & Staff are great This is only the second time I've had my 2015 Crosstrek serviced. Each time I've been treated with respect & courtesy. The techs & service staff kee More

by Christine A. Souza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Dec 12, 2016 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know about your experience with us. We appreciate your business and look forward to seeing you for your future service needs.

November 07, 2016

Service on car The service on my car was quoted to be around an hour and one-half, since I did not make an appointment. The oil change and tire rotation was right o More

by BrownGirl46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names of persons who assisted.....sorry.
Nov 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit with us. We would like to thank you for allowing us to attend to your service needs. We look forward to seeing you in the future.

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