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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
435 Reviews

435 Reviews of Lithia Subaru of Fresno - Service Center

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May 18, 2017

Smooth Wanted an oil change and my car detailed. My forester came out looking great. Thanks Jake and John for the awesome service. Till next time More

by gscrep6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
Jun 08, 2017 -

Lithia Subaru of Fresno responded

Thank you for allowing us to earn your business. We look forward to seeing you on your next service.

April 24, 2017

The service manager assesed my problem and fixed the car. I live 40 min. from the nearest Subaru and roadside assistance came to the rescue and picked up my vehicle. It was stresssful for me as I did not kno More

by ClaireSev4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maze, Charmagne, Blancha, Michelle
May 03, 2017 -

Lithia Subaru of Fresno responded

Thank your for letting us know about your recent experience with us. We appreciate your business and allowing us to attend to your service needs.

April 20, 2017

Good job I came here without an appointment thinking I don't need one because it's an easy fix, they toll me that I do need an appointment and that it was bett More

by Chayane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Harbin
May 03, 2017 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent experience. We appreciate your business.

April 16, 2017

oil change Service was done quickly and thoroughly. This makes returning for service more likely. Everyone I spoke with was friendly and knowledgeable and cour More

by Mature Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
May 03, 2017 -

Lithia Subaru of Fresno responded

We appreciate your business and look forward to seeing you in for your future service needs.

April 10, 2017

Getting service here is like going to meet friends. Service representative Kris was very professional and courteous. If he is the face of Lithia Subaru, then you are doing the right thing to reflect cu More

by frank4fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher
May 03, 2017 -

Lithia Subaru of Fresno responded

We will be sure to pass these kind words on to Kris. Thank you for allowing us to earn your business.

April 05, 2017

Replace part on outside of vehicle Service advisor, Keith, and service technician were very patient with me and figured out what was causing the wind noise and replaced the part. Keith More

by shanmck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Kamimoto
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. We look forward to your next visit.

April 03, 2017

Better than last time Michelle had me out in about 30 min. This was almost 2 hrs faster than the last time. Had this gone as well this time it would have been my last serv More

by subaru2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thank you for your feedback on your recent visit. We strive to get you in and out as fast as possible. We appreciate you taking the time to let us know how we are doing.

March 31, 2017

Quick and efficient I thought they did a great job. I enjoyed a coffee and donut while I waited. The waiting area was very comfortable. They were fast and efficient. More

by Retired guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Apr 06, 2017 -

Lithia Subaru of Fresno responded

We're so pleased to hear that you had a great visit with you. We are also delighted to hear that you found the refreshments enjoyable. We look forward to seeing you on your next visit.

March 29, 2017

Excellent customer service I truly appreciate how Suburu stands behind their products. My car had over 100,000 miles on it and they still replaced my short block due to excessiv More

by Mimi2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in Service
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Wow, thanks for sharing your story with us. We are pleased to have you as a Customer and appropriate you recommending Friends and Family to us. We are so grateful for your business, we look forward to many more years of Service to you.

March 25, 2017

Quick service I was impressed with the quick service. Even though the service area was busy they honored my appointment and I was out of there withing 50 minutes. More

by bowtoJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name but he was very helpful and professional.
Apr 06, 2017 -

Lithia Subaru of Fresno responded

Thanks for letting us know about your recent visit. We appreciate your business.

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