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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
591 Reviews

591 Reviews of Lithia Subaru of Fresno - Service Center

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December 18, 2019

Professional, Efficient, Service This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via More

by hobbyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Lithia Subaru of Fresno responded

Hobbyb, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 16, 2019

I wish I could make a commercial for Lithia! I’ve always had the best service and truly feel like every employee loves working there. I really love all the extra things lithia does for our community and esp More

by marymiqlemoore
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Lithia Subaru of Fresno responded

Marymiqlemoore, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 14, 2019

Courteous & efficient👌 Every one was very courteous let me know approximately how long it would take....when finished Jose explained to me what was done @ let me know the di More

by dixiewalker83@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Correa
Dec 20, 2019 -

Lithia Subaru of Fresno responded

Dixiewalker83@yahoo.com, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

December 14, 2019

This dealership is a joy to visit. From the moment I drove to the service dept to when I left, everyone was nice, cordial and timely. The tech was very pleasant. More

by barbjeanne55
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of service guy, John Sanchez
Dec 20, 2019 -

Lithia Subaru of Fresno responded

Barbjeanne55, we really appreciate your great feedback! We hope to be of service to you again! Take care!

December 12, 2019

The first people I met were very solicitous and smiled a lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wan More

by Garrulous Gary
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Lithia Subaru of Fresno responded

Garrulous Gary, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 10, 2019

Always too notch service. Fast and thorough. This dealership and its staff really add to the benefits of owning a Subaru. Kind of "an everybody knows your name" feeling. The only bad part of this exp More

by glbmalibu
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Lithia Subaru of Fresno responded

Glbmalibu, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2019

Service was quick and efficient. The waiting area provided refreshments while waiting, making the experience less tedious. Lithia is always good about communication during the service process. More

by Melissa H
Recommend Dealer
Yes
Employees Worked With
Not sure
November 13, 2019

Quick, thorough and responsive to my questions and concerns, Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned More

by robertshowse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramzy Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Monson
Mar 30, 2020 -

Lithia Subaru of Fresno responded

Robertshowse, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 06, 2019

Great people, who are professional. I believe they are honest and truly care about what they are doing. I would highly recommend them for buying or servicing a car. More

by Vic
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Vic, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

October 30, 2019

60,000 mile service I was greeted and treated well by service personnel at Lithia Subaru on my arrival on the day of my appointment 10/29/19 at 10:00am. I knew my servic More

by Reedgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Reedgirl, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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